Land Rover dealerships near me (Springfield, MA)

Lack of personnel in Sales = poor customer service. Was told twice on different dates the land rover I wanted was sold. Finally came in to the store and test drove the vehicle. Car was advertised as Certified pre-owned but they wouldn't honor their own website. Wouldn't offer the vehicle as certified and was told to go shop elsewhere for extended warranty. Sad that they have a good selection of vehicles in the area, but they seem to cater to a top tier clientele. Would only finance with their own banks/ wouldn't use other financing institutions(which I didn't have a problem with), minimum $20k for financing. Not a good dealership for used Land Rover or any used vehicle for that matter. Visited in January 2024.