Kia dealerships near me (Hanover, PA)

The sales people were very nice. However, be advised that this dealer is INFLEXIBLE on pricing. In addition to the advertised price of the vehicle, the dealer adds a processing fee of $500 (fairly standard for a dealer) and a "commission" of $700 (that was a new one to me). The dealer refused to take off even $1 of any of those charges. Take it or leave it; no negotiations. I left it! So, just be advised. When you see a listed price, add another $1,200 in junk fees to that price.

This dealer invited me to come test drive a vehicle, knowing I did not live in the state. I drove almost 2 hours one way to be told once I got there that they do not offer out of state financing. Overall a very bad experience. If you do not live in PA don’t waste your time. They also did not have the vehicle I wanted to test drive and were attempting to upsell before I was told they could not help me at all.

They took time ti explain everything so I understood and was very patient and funny. Great sales team and I had a very wonderful experience. Definitely recommend going and purchasing a vehicle. I would definitely do business with them again.

I was contacted by Felipe and made appointment to see him. He was very friendly and knowledgeable of the vehicle and he made the whole experience go smoothly

Steve in Used Cars confirms an appointment with me to come in and sign the paperwork at 2:00 pm on a Saturday for a used jeep. As I am driving and on the way from 45 miles away in Virginia, he texts me and informs me that someone else is purchasing the vehicle. Nevermind that Steve was not available on Friday (the day before) when I came in to test drive the vehicle and said "it would be best to wait for me since I know everything going on". Obviously something better came along and he failed to keep a commitment to me. BAD BUSINESS PRACTICES. I called to speak to a manager TWICE about this, and no one will call me back.

Great customer service.