FIAT Dealers Saint Louis, MO

"Sent video to introduce themselves AND extra video coverage of vehicle I was interested in."

"Sale staff is nice but business practices not so much! I went in last Saturday to try the car out and verified by text that it was priced at $14,000 which was confirmed by text. I liked the sale person. She was very personable and answered all my questions. I asked her to get me a “cash price” for the car. I was very honest in explaining that I would be looking at several cars that day. That’s when another person took over and try to pressure into making a quick decision. I insisted on a cash quote and received one: $13,554 + 184.00 in processing fees. I told them I needed to check if my son, who is very tall could fit in the car and that I would get back to them. My son and I went back to try the car on Labor Day. I called back and told the sale person that we would consider it if the price dropped a little. I called them today to make a firm offer of $13,000.00 and explained that they would be no hard feeling if it didn’t work out. I received a call back: “Your offer is accepted. Could you come for the paperwork today?” “Fantastic! We have a deal, let me check if my husband could drop me off today.” An I double checked: “ok, $13,000. Do you take a personal check, or a card or do I need a bank certified check?” “Bank certified or cards are fine." Five minutes later, another call: “I am so sorry, if you are buying cash, the price will be $14,900.00. $13,000.00 is only if you finance.” "That’s higher than the price I was quoted on Saturday”. “I’m sorry.” “Well, thanks, and bye.” Not only the decision changed but so did the price! That doesn’t seem honest to me. "