Are they getting over?

Asked by Jun 14, 2017 at 11:55 AM about the 2006 Saturn ION 2 Auto

Question type: General

I brought my car in to a repair shop, told them it was making a knocking
noise, also had some new tires put on. They gave the car back with the new
tires on it but still making the knocking noise. The car is now back at the
shop for the knocking noise and suddenly they were able to identify whats
causing the knocking noise. NOw I have to pay for another alignment
because the struts are being replced. Im thinking they need to eat the cost of
this second alignment for not finding this issue the first time. I paid for an
alignment when the tires were changed. I need to know if this is a get-over.
Please advise.

1 Answer

275,765

I would complain to not have to pay for the alignment. Talk and ask nice about it.

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