BMW Void factory warranty on a 2 year old 430I
On october 19 2019 I purchased a 2018 bmw 430i
convertible with 27000 miles from a dealer in QUEENS, NY.
When the car was sold to me, they told me the car still has
remain factory warranty for 2 years and or 23000 miles.
They gave me a copy of the car fax report it is clean with
clean title. Fast forward on 2-10-2010 I took the car to
bayside bmw for service and the advisor said my car has
no warranty? I asked her why she said there is no
explanation on the her system and I would need to contact
BMW manufacturer. I called 800831117 and open a case,
finally on 2-13, a rep name Adrien called from Columbus
office said he is an escalation specialist told me my car has
no warranty because it was sold to an auction house with
an unclear odometer, I asked him what that is and he said
could be a tamper with meter but he does not know? I told
him I need to know why my car was listed as tamper
odometer when the car has a clean car fax and to my
opinion impossible, new car has complex computer system
and it is not possible to tamper with odometer plus even if
someone would of tamper with it, would not they turn the
reading to a much lesser number then 27k miles? It does
not make sense and he would not able to further assist me
and told me to call the dealer who sold me the car, he claim
the selling dealer should have the info from the action
where the auction should able to tell me why there is a
tamper odometer. Anyone have a similar situation as me?
All this is stressing me out, I paid $38k for this car and
would not of brought it if there are no factory warranty.
Sorry about your situation, that would irritate me as well. I do know Carfax has a guarantee against odometer rollback. You might want to start a case there? Contact an attorney?
CF may be able to help you out. Contact them.