Why did CarGurus cover up the fact that the dealer had bad reputation?
I only wish I had not relied on CarGurus' reviews before I purchased from a very dishonest dealer. The Yelp reviews were accurate. Gurus covered up the fact that Tim Dahle Nissan of Bountiful Utah had a horrible reputation for fraud. One Yelp review after another describes what happened to me: Swindled out of several thousand dollars by deceit. Wish I had read the Yelp reviews first. I feel deceived/taken by CarGurus as well.
Very sorry to hear about your bad experience! Send your complaint to cargurus customer service at email@example.com. Jim
Reviews are by customers, not CG's. Your beef is with the guys who had a good experience. If there was actual fraud (almost no one here knows what fraud is) take it up with the local DA.