HID Headlights on a 2017 Hyundai Limited
While driving at night in a dark road the HID healights seem to have a line
across the road and does not seem to reach as far as normal headlights.
Also, there seems to be two tab like extensions in the headlights presumably
because the housing covers up part of the headlight instead of going around
it. Have you heard if this is a normal feature of the HID head lights on this
model or is it a engineering design flaw? I took it to the dealer service center
where I bought it and said if they replaced it 5 times I would get the same
result. I am attaching a photo of the tabs hanging down which I talked about
Just came from the dealer - they could not fix my 2017 Sonata headlight -black line problem I tried a 2018 in the showroom and it was the same. These people who designed this headlight problem are stupid. Next step is the National Highway safety board. Monday morning for sure. How could anyone actually do this if they are in the business of producing cars and how di it pass the United States safety tests? More people being stupid. 9-15-17
Can you provide a follow-up? I’m seeing the same issue with a brand new 2018 Hyundai Sonota! Do ALL the Sonota’s have this problem?
I'm having the same issue with a 2018 Sonata Limited, without the tech package. What model do you have that has the headlight black line with notches issue?
I agree. We just bought the 2017 Sonata Limited for our daughter and the light issue is not only terrible, but I feel extremely dangerous. We brought in the car this week for this issue and with the service team, determined that it is a problem with the Limited's only. The non-limited version, if you look at the light assembly, although it looks the same, the entire bulb is encased in the metal/aluminum. When looking at the Sonata limited one, you will notice that the top edge of that same housing is cut off. The dealer ordered another light assembly as they didn't have a Limited in their lot, and he just called to tell me it looks identical. I will happily join any movement to get this rectified. It is dangerous as you can see in the attached photo. You can see that while driving on the freeway (I was the passenger), there is a big blacked out area that is directly in front of the driver against the left hand road line. Completely unsafe.
Just a few advenues I plan to pursue..... -Contact the BBB Auto Line -file a vehicle safety complaint with NHTSA, National Highway Traffic Safety Administration -call the local news station, consumer advocate, and have them drive and video the dark line/shadow and notches safety issue! It's time to warn other consumers. -In my opinion the consumer is being mislead by omission - Consumer Laws and Regulations - Unfair, deceptive, or abusive acts and practices - Hyundai is by omission, misleading the consumer. A reasonable consumer could not anticipate driving home a new 2018 Hyundai Sonata Limited car, and finding out there's a dark line/shadow and notches obstructing their view.
I have placed a complaint to the Hyundai Consumer affairs line and flagged it as a safety issue, which it evidently is. I have also just created a case with the NHTSA and forwarded along both pictures as well as a link to this website. I sure hope that this gets attention as it's so difficult to drive in the dark and I fear that we're going to miss seeing something in that dark spot until it's too late.
There are plenty of safety Complaints regarding the safety issue of obstructed windshield view due to the dark lines, and in my case 'flying' notches......omg! I'll add a complaint for the 2018 Hyundai Sonata Limited, I just bought. I'm just starting to get the word out..........why wasn't this something Car Guru's noted in their review????? NHTSA — EXTERIOR LIGHTING PROBLEMS 2016 HYUNDAI SONATA On a dark or dimly lit road the low beam headlights create a sharp boundary looking through the windshield with headlight illumination on the lower area and darkness on two thirds down from the top of the viewing area. It is as if the windshield has a line horizontally across it two thirds down in the field of view. The line bounces when the car bounces and dark upper portion can not be properly viewed through to see the road ahead. It is a safety issue due to poor visibility. The dealer has said a few times there is no issue and no reported issue. This is a continuous flaw in the car from when we first purchased in Nov 2015. - Hopkinton, MA, USA
The view driving at night with the dark line and notches across the windshield!
Same issue here... on a brand new, 2017 Tucson Limited. So it appears this shadow/notch problem isn't just on the Sonatas. I've already contacted Customer Affairs.
it's hard to imagine, a dark line and notches in your line of view, across the windshield. I have to send the picture for people to understand it. Hey SURPRISE, here's a new vehicle with a dark line and notches across your windshield!!! It's kinda like 'hey open an account at Wells Fargo, and get several other 'hidden' accounts opened'...........definitely a Hyundai scam of the consumer! Nothing at all in their advertising of the headlights!
i just purchased a 2017 Hyundai Tucson Limited with ultimate Pkg and brought the car into the dealer the next day due to a very large shadow emitting from headlights on both sides and they replaced one headlight component only because it has a defect in it anyway and have never seen or heard of a dark shadow .. This is definitely a safety issue and not sure how they are going to handle this or if they even will. I will be contacting the NHTSA as well. they have to redesign this light component and recall all these cars. My next plan of action will be to return the car..I am not secure and safe driving at night and no car should be allowed to be on the road with this issue.
This is how projector lenses work, that notch or dip you see is there to cut the lighting down on the view of oncoming drivers. Right hand drive cars have it on the other side because they drive on the opposite side of the road. Is the cutoff line on these cars the prettiest? Maybe not. But it is there on all HID projector lenses.
Zachery, I completely understand how lighting works and the importance of not shining the light onto oncoming traffic. I also understand HID lighting. There is the continuation of the line that proliferates on the other side of the notch that is diffused as it should be. The depth of the darkness in the notch IS a design flaw. I have driven it with others, including a service manager at night that also agreed with me. This is NOT a normal HID situation. You would understand it if you had this specific vehicle or the vehicle of many of the others on this board that are complaining about the same issue. I own multiple other cars and in addition, rent a number of vehicles while travelling this country for business. This is NOT like any other car. I welcome you coming out to LA for a nighttime test drive with me. I'll even buy you a coffee. I am further disappointed in hyundai as while they took all the information and promised investigation and follow up on the matter, I havent heard from them in over 6 weeks on the matter.
Andrew, it's definitely a safety issue! I reported the issue to Hyundai Motor American Consumer Affairs division, and their response was 'it was your responsibility to drive the car at night'. I filed a claim with BBB Auto Line and was told they can do nothing about it because Hyundai Motor America considers it a design, rather than a defect! So, I usually keep my cars about 10 years, and I'll get the word out to Consumers for all 10 years!! The next step is to send my video to the local news channel addressing Consumer issues. Hyundai Motor America has nothing in their advertising to let the consumer know about this unfortunate design(safety issue), and no reasonable consumer can imagine the concept of a dark line and notches across the windshield on a new car. I've received complaints from people riding with me, that the 'bouncing notches' actually make them car sick and the dark line across the windshield...my passengers have been very alarmed at the safety issue it poses!
How could they even insinuate that we should have tested the lights that way. I bought the car in August. Am I supposed to start my test drive as the dealership is closing? Wait, what about testing the defroster. Should I have been there at the dealership in February at 4AM to test that? That's just an asinine response. If you havent, add it to the NHTSA complaint database too. Let me know if you'd like to join together on this. We can create a kik group to communicate offline.
So I figured you guys who find this interesting. I just got off the phone with the regional manager for Hyundai claims...finally after two months of investigating the issue. She said she spoke with Hyundai engineers and executives yesterday and simply said there is nothing they can do, because that's the way the vehicle was designed. Very unfortunate. I would suggest ramping up efforts with the NHTSA or other avenues.
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