i had to remove the passenger side door panel to inspect a stuck window. but after bolting it back together the car wont lock or unlock, all windows are inoperative and the car wont turn over. im lost

Asked by Jul 23, 2016 at 11:51 AM about the 2002 Volkswagen Passat GLS 1.8T

Question type: Maintenance & Repair

8 Answers

23,035

You may have activated your anti-theft security.

i think maybe i have, but how do i get my car cranking again? i am totally lost as to what to do. when i use my master key to try and lock the doors, they immediately unlock when i remove the key. does that help narrow it down?

23,035

You have the original master key?

yes. i bought the car used. i have only the one key. been driving the car 3 years. what could i have done to cause such a problem? i only opened the passenger side door panel to check a stuck window. this is crazy!

23,035

Do you have a car/key symbol in the dash? That's the anti-theft activated. Also the doors/windows/locks are controlled by the CCM, comfort control module, that may need to be reactivated since you may have inadvertently disconnected one of the doors, from the manual; "When it loses communication, [...] will prevent all the other computers from interacting..." Check fuse #14 as that governs the CCM. If it's good and all wiring harnesses are connected, then reset the CCM. Here is a good link in that regard: https://natnkat.wordpress.com/writing/how-to-repair-the-comfort-control-module-ccm-for-the-volkswagen-passat/

1 out of 1 people think this is helpful.

yes. i bought the car used. i have only the one key. been driving the car 3 years. what could i have done to cause such a problem? i only opened the passenger side door panel to check a stuck window. this is crazy!

fuse 14 did the trick! thank you Mark, you are good people. now to actually fix this window. thanks a million.

my bad, the credit goes to ken f. thanks a million

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