Anybody had problems with 2015 Ford Edge sunroof glass cracking
Yes I have the same issue please contact me, email@example.com
YES 2015 Ford Edge ! LESS THAN 10,000 MILES. 2/19/17 opened sun shade any moon roof/vista roof had a random crack! Car is always garaged and not driven in snow. John / Ohio
I have a 2016 Ford Edge, purchased last May and both sun-roofs are cracked in spider web design. My dealer tells me they will warranty the back section but the front ($1500.00) is on my dime. This vehicle lives in garage AND IT IS VERY WELL CARED FOR. It also covered by bumper to bumper warranty, why????
I've had the panoramic sunroof on my 2015 Edge now crack THREE times! These are strange wavy cracks, not your normal spider webs. One time it was covered, the second time, they found a rock chip near the waves (well yes, now that it cracked, I'm sure a rock would do additional damage) and wouldn't cover it. Now it has happened again and we will see if Western Slope Auto will repair it. I'm so done. It's defective glass.
I own a 2016 Edge and had both panoramic sun roofs crack with low mileage. Cost over 7000.00 to replace and I had a bumper to bumper coverage. I have been a Ford customer and have owñed 25 vehicles. I also have had leakage of moisture around my tail lights and my dealer negotiated a $750.00 settlement. If Ford wants to sell units they better look after customers they do have instead of denying claims.
Your lucky ours cracked at 12,000 km and they said it was a rock chip also and dealer paid my insurance premium. The rear glass cracked also in the pattern you described and they replaced . Cost of both from Ford $7000 Should not be happening.
Now have a 2nd issue with my 2015 Edge... Cracked the first time 6 months after purchase and the dealership covered it. Now it's cracked again, wavy cracks in different areas. Called the dealership and was told to file an insurance claim. Told them that I would contact an attorney. Have been a loyal Ford man since 1990. Thinking Subaru Outback now... However, advised by my attorney to file a claim with my insurance company and ask them to seek subrogation, the insurance company method of going after the motor company, recovering their costs and also your deductible.
Western Slope Ford is now fighting with Ford to cover ours. Because WSF didn't want to install it last time, they sent me to a third party. Because of that, Ford says they won't warranty it. I'm hoping for a positive resolution. Bottom line, don't use glass as a roof. I'd love it if they would just install a normal roof at this point.
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