Chevy Trax -BRAND NEW has a "dirty sock's" smell after running the AC

Asked by Jun 01, 2015 at 08:42 AM about the 2015 Chevrolet Trax LT

Question type: Maintenance & Repair

Ok, I have been researching this for a week now. I have a brand new Chevy Trax. From
the beginning, every time I turn the fan on AFTER I run the air conditioner, there is a "dirty
sock's" smell. I took it in to Chevy dealer and they said they could not replicate it. But, they
sprayed disinfectant in the vent. And, said they tightened everything. It STILL smells!
Please, help!

7 Answers

269,255

Usually mold or mildew can grow on your AC condenser causing the sock smell. Surprised you have it on a new car already. Dealer did what I would have done. Have then spray the cleaner foam directly on the condensor next time. Maybe try another Chevy dealer in your area?

1 of 1 people found this helpful.

Yeah, they did say that they checked for mold or bio causes too. That was all clear. I tell you, it is a weird, frustrating situation. It suck's to have your brand new car smell bad!

10

We got a 2017 smells like piss? Gm could care less!

1 of 1 people found this helpful.

Piss poor customer service or even non care at all about their customers seems to be the norm anymore. Sad. We're just cash cows to these businesses.

I will have to give a quick update. I'm in my 3rd year, beginning of, of ownership and the A/C finally doesn't smell!! It actually was normal last year during A/C season. So, hold on for a bit, yours may work its way out too.

10

I also have a 2015 chevy trax with heater & AC issues. I have a nauseous odor in my car as well when I use the heater or AC & it is making me ill. I have had my car in 3 times to be fixed & it is still there.

1 of 1 people found this helpful.
10

I purchased a 2016 Trax with about 35,000 and decided I would rather drive a new car so traded for a 2017 Trax. I had the '16 about a month and now have had the '17 about a month. Both have the same odor emanating from the interior. It is either the glue used for moldings, carpet, etc. or the material used in components of the seats, doors, etc. It is not, NOT, an air conditioning or heater smell. I spent 30 years in Phx, AZ and instantly recognize the smell from a contaminated AC system. I also grew up in MN and spent 6 of the last 12 years there and I can tell you it is not, NOT, a contaminated heater!! So GM, spare me the B.S., identify and fix our problem!

1 of 1 people found this helpful.

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