Anyone else having problems w/ horrible vinegar/mold smell in ac of 2015 ML 350 (Mercedes).

10

Asked by Feb 29, 2016 at 12:50 PM about the 2015 Mercedes-Benz M-Class ML 350 4MATIC

Question type: Maintenance & Repair

Last week the car started emitting a horrible vinegar smell from the ac when
first turned on. Took it to the dealership ( still under warranty ) and they want
$330 to flush and clean the mold out of the ac unit and replace the filters.
Claimed it not covered. Said that we need to turn ac off 5 minutes prior to
reaching destination to let moisture out so it doesn't stay in unit and become
moldy !
What !? I don't think I should have to babysit an ac unit in a $65K car !
All I can think about is Legionnaires Disease....caused by mold in a ventilation
system.
Mercedes told us some BS that this is common in all luxury cars. We've
owned new BMW, Audi, and Lexus' that have never had this issue.
They acted very casual about it, but yet its not covered, AND we'll probably
have to have this done every year.

12 Answers

250,955

The dealer is right about the mold on the evaporator and turning the AC Off. Some cars are worse than others. You can save $330 and do it yourself.. Check youtube and search on "AC smell Scotty Kilmer". He'll show you how to clean the AC evaporator for the cost of a Lysol Can.

5 of 5 people found this helpful.
30

I have the same 'smelly feet' issue with an MB Gle 350 diesel brand new in feb 2016. 7 months later smelly feet on startup...

3 of 3 people found this helpful.
30

Also it's been cleaned by MB and two months later the smell is now coming back again.

10

its unacceptable , and there is a law suit pending against mercedes. I have a $ 120k AMG that stinks nothing can be done

1 of 1 people found this helpful.
35

I HAVE THE SAME ISSUE IN 2012 ML. THIS SMELL MAKE THE CAR UNDRIVABLE. I HEARD ABOUT THE LAWSUIT. I GOT INTITLED. HOPE THEY WIN. IT IS UNACEPTABLE! HERE IS THE LINK: https://www.lieffcabraser.com/defect/mercedes-benz-ac-mold/?gclid=COKtg5O7rNMCFcFehgodUxQPqA

3 of 3 people found this helpful.
10

Thanks for the link , Jalp123. We just signed up. It's unacceptable in a car of this caliber or any car for that matter. I read that a judge in Calif refused to throw out 2 Mercedes dismissal pleas regarding this issue.

1 of 1 people found this helpful.
30

Sign up for the class action. Luxury cars should admit their problems and fix them obviously, with the number of complaints, this is a problem. My message to Mercedes. I am embarrassed to have people ride with me, so we use our Lexus.

4 of 4 people found this helpful.
10

There class action lawsuit going on. https://www.lieffcabraser.com/defect/mercedes-benz-ac-mold/? gclid=CjwKEAjw1a3KBRCY9cfsmdmWgQ0SJAATUZ8bDm9M8N 5e26G93E64QGGKnr4Dxrcj_OxnTSoLPaLgWBoCc6Xw_wcB I just signed up for it as I have the same issues.

1 of 1 people found this helpful.
10

My 2010 ML350 smells terrible and I did the freshy fresh as the dealer calls it, did nothing for the smell. I was told the same BS, run your heater for a minute every time you turn off your car. CRAZY!

1 of 1 people found this helpful.

No!!! No one should have to babysit an AC UNIT! We have this problem on our 2017 GLS 550, a $105,000.00 car! Seriously? I ended up on oxygen due to car! Since I have not been driving it, my breathing is much better. Now we have contacted an attorney and are awaiting a resolution.. or court date. There is a case now going on dealing with this same issue. If you would like to reach me, my email dlgrunfeld@aol.com . Thanks

Same here...I have a 2011 C300 (40k miles), and my father has a 2014 C300 (19k miles). I contacted Mercedes and was told "while aware of the situation, it is the consumer's responsibility to pay for any an all costs associated with the issue."

20

I own a 2015 GL 450, have changed filters 4 times! The sour smell from AC keeps coming back ! Mercedes needs to do something about to! Thanks for posting the lawsuit link, I just signed up.

2 of 2 people found this helpful.

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