Anyone else getting jerked around on the oil consumption test?
I bought a new 2015 Subaru Forester. It uses oil at 1 quart per 900 miles and getting
worse and I only have 10,000 miles on it. I took it to the dealer 2,000 miles ago for a oil
consumption test. After 1,200 miles I took it back in and they said that I should be
getting a new engine and all I had to do was wait a few days until Subaru authorized the
repairs. It has now been two weeks and they won't answer their phone or return
messages. I am beginning to think they have no intention of taking care of my problem.
What is your experience?
Subaru Forester's has had this problem for some time, you need to stay on top of the dealer and I would contect the company directly and file a complaint, keep a paper trial and log of all phone calls and emails.
I agree, this is a know issue for years.
I would be standing on top of the dealership's general manager's desk. I would make such noise and cause such a problem that they would do anything to get me to shut-up and leave the dealership. This problem is well known and I understand there is a pending class action lawsuit over the oil consumption issue.
All excellent answers. Keep looking around for other solutions on the forums, aka, certain verbage people may have used that helped them get a replacement. Also, do the replacement engines have the same issue?
Well it looks like after many, many calls I am finally getting a new engine. The dealer also says Subaru is reporting cracks in valve guides and that exhaust systems are being contaminated with oil, possibility leading to problems with the catalytic converters.
Any chance you've posted that new info on the oil threads in the forums?
Well I am getting a new engine. We shall see if this fixes anything at all. Now my gas mileage has started dropping as well so I hope the new engine solves the oil consumption problem.
The problem is it will Still be a Subaru engine and still likely have the problem. Others are on their third engine... Just sayin.. trade it and tell everyone you know.
I have the new engine and now it leaks oil........................... We shall see if it still burns oil or not when I get some miles on it.
That sucks FoR!!
The dealer has screwed up my new engine. First it leaked oil everywhere but eventually they fixed that but it runs rough, pings, is noisy, down on power and gas mileage and I just discovered that they used WAY to much gasket sealant which is now loose and all over the inside of the engine likely plugging up oil passages.
Results of the Class Action against Subaru: http://jalopnik.com/subaru-settles-lawsuit-over-oil-burning-cars- 1752805682
According to Torque News, the affected FB engines are the 2.5-liter engines in the 2011-2014 Forester, 2013 Legacy and 2013 Outback and the 2.0-liter engines in the 2012-2013 Impreza and 2013 XV Crosstrek.
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