Has anyone gone to Arbitration with their 2014 JEEP Latitude. Anything of interest to share?
Purchased a 2014 Jeep Cherokee Trailhawk, V6, in May of 2014. I filed the Motor Vehicle Defect Notification Form on 7/15/15 after 21 visits to the dealership(s) for repairs to include 2 new transmissions and 2 new emergency braking systems. An appt. was made by Chrysler for today for the final repair attempt, however, we didn't make it to today. 2 days ago, the Jeep once again died and would not move. (at least it was there on time for the appt.) Chrysler Rep. arrived at the dealership today and do you want to guess his resolution??? Yet another transmission.... I am truly at a loss here. Lucky number 3... The 3rd "newly installed transmission" is the charm, Right? (or should we say 4th; taking into consideration the factory installed transmission) I am considering Arbitration at this time. Any new info. or updates on this?
I feel for you. I have been in touch with another person who was on this website who has a Trailhawk with similiar issues. She just turned the paperwork into an attorney. She was ready to give up. Thats what they want, Mine was arbitrated today, "documents only 3 panelists through NCDS. I will get the results within a few weeks. Chrysler sent their rebuttal which was hysterical. Even though the transmission is messed up, the car is jacked up it has stalled out, lost power, won't pass and on and on..they said it gets me "from point a to pint b". Don't they know what stall means?? In wsswnce, if the car moves at any given pint and time, and when it doesn't they can get it moving again, there is nothing wrong with it. ESPECIALLY if IT DOWSNT DUPLICATE!!!! I say what about when someone else who isn't in my car and I ma driving moves it??? Well, they j just fixed that problem, for now. Good luck. Class Action Lawsuit people before they claim they are broke again.
File a nhsta complaint! Get a lawyer! These vehicles are unsafe and unreliable!
We have a 2016 Cherokee. Similar problems. We were approved for an arbitration hearing. Had it and Lost. Still in disbef. The fight isn’t over..luckily the dealership is on our side.
@GuruWPSSR ....I'm waiting on the judge's decision for the final arbitration as we speak....I want to know how you lost the case? Was in a lemon law hearing? Mine is a 2015 cherokee, we won our lemon law case. Now we arbitrated for damages and diminished value also loss of use!
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