2014 Jeep Cherokee Transmission issues. My jeep has ~11K miles on it and had a software issue that said the transmission needed servicing and locked up the car. The software was updated and then it happened two days later and Jeep is now replacing the full transmission. Do I have any legal course of action since I am assuming this greatly diminishes the car value?

Asked by Aug 18, 2014 at 01:36 PM about the 2014 Jeep Cherokee Trailhawk 4WD

Question type: General

2014 Jeep Cherokee Transmission issues.  My jeep has ~11K miles on it and had a software issue that said the transmission needed servicing and locked up the car.  The software was updated and then it happened two days later and Jeep is now replacing the full transmission.  Do I have any legal course of action since I am assuming this greatly diminishes the car value?

3 Answers

254,705

Since the dealer is replacing the transmission and making good on it, no legal action is required. It would only pursue it if they refused to honor the warranty. As far as your Jeep being diminished in value, I don't see why it would be. Your transmission will be 11K miles newer than the rest of the vehicle.

100,585

I totally agree with Tom, these Jeeps have tranny problems any way, mine went haywire at 83K, had it redone and modified, so far no more tranny troubles. I am starting to notice that more and more tranny rebuilders are recommending installing a better tranny cooler and bypassing the one in the radiator, they say the radiator coolers are no longer keeping the fluid temps low enough, might be worth looking into. I know I am going too.

Good luck... Purchased a 2014 Jeep Cherokee Trailhawk, V6, in May of 2014. I filed the Motor Vehicle Defect Notification Form on 7/15/15 after 21 visits to the dealership(s) for repairs to include 2 new transmissions and 2 new emergency braking systems. An appt. was made by Chrysler for today for the final repair attempt, however, we didn't make it to today. 2 days ago, the Jeep once again died and would not move. (at least it was there on time for the appt.) Chrysler Rep. arrived at the dealership today and do you want to guess his resolution??? Yet another transmission.... I am truly at a loss here. Lucky number 3... The 3rd "newly installed transmission" is the charm, Right? (or should we say 4th; taking into consideration the factory installed transmission)

Your Answer

Cherokee

Looking for a Used Cherokee in your area?

CarGurus has 47,503 nationwide Cherokee listings starting at $2,795.

ZIP:

Jeep Cherokee Experts

  • #1
    Daniel Guillen-Pizzorni
    Reputation
    1,600
  • #2
    swtcat13
    Reputation
    1,560
  • #3
    Luis660399
    Reputation
    1,350
View All

Related Models For Sale

Used Jeep Grand Cherokee
886 Great Deals out of 70,409 listings starting at $950
Used Jeep Wrangler
301 Great Deals out of 16,169 listings starting at $2,500
Used Jeep Compass
256 Great Deals out of 36,858 listings starting at $2,000
Used Jeep Wrangler Unlimited
328 Great Deals out of 41,699 listings starting at $8,995
Used Jeep Renegade
124 Great Deals out of 17,443 listings starting at $11,468
Used Jeep Patriot
353 Great Deals out of 14,145 listings starting at $2,777
Used Toyota 4Runner
278 Great Deals out of 21,720 listings starting at $1,750
Used Ford Escape
1,019 Great Deals out of 88,314 listings starting at $1,088
Used Ford Explorer
830 Great Deals out of 63,643 listings starting at $1,000
Used Toyota RAV4
789 Great Deals out of 49,827 listings starting at $1,500
Used Honda CR-V
806 Great Deals out of 54,112 listings starting at $1,750
Used Ford F-150
2,285 Great Deals out of 183,832 listings starting at $699
Used Ford Edge
788 Great Deals out of 50,496 listings starting at $2,499
Used Chevrolet Equinox
973 Great Deals out of 68,851 listings starting at $2,200

Used Cars For Sale

2017 Jeep Cherokee Trailhawk 4WD For Sale
7 Great Deals out of 1,468 listings starting at $21,995
2016 Jeep Cherokee Trailhawk 4WD For Sale
6 Great Deals out of 348 listings starting at $21,992
2015 Jeep Cherokee Trailhawk 4WD For Sale
28 Great Deals out of 686 listings starting at $18,000
2014 Jeep Cherokee Trailhawk 4WD For Sale
23 Great Deals out of 729 listings starting at $14,980

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.