Focus & Fiesta Selectronic tranny's Failing left & right. Call Serv dept & customer relations NOW!

25

Asked by Nov 14, 2014 at 10:21 PM about the 2014 Ford Focus Titanium Hatchback

Question type: Maintenance & Repair

How to talk to Ford and your service dept for failing transmissions!  Seriously, they're saying its Normal?
Ford will say the noises coming from your Automatic transmissions are Normal.  Stop them and do not let them take that attitude, the vehicle has big tranny issues sounding like alumin cans crushing. This is Not Normal, do not let them say it is and brush you off.  Take a stand and say these Noises are bad, loud, and dangerous and I never bought a car that had these noises and I'm not about to listen to your excuses!  
State it like this:  I hear aluminum cans crushing in my tranny, and want you to fix it.  It might be Normal for Ford, but it is NOT NORMAL to me and it is NOT ACCEPTABLE!  Fix it, or Buy Back this LEMON car.

Also, ask the service dept for Ford Customer Relations 800-392-3673.  Call them immediately, get a CASE # like we did, Document everything. Do Not accept this.  Do Not delay!

1 Answer

64,415

Shelby,all i can say,is it is under warranty,and as long as it roll,s there not gona do anything,i think i would put the tranny to the ford motor test,,like ebrake,and pedal to floor,this will make the can,s fly out and then you may have them,where you want them to be,,if it sound,s this bad it can,t stand this much pressure,then make a call to the ford service dept,and tellem where they can come tow thw car from,to put that new tranny in,,,just my thought,s,and is not intended to harm,nor hurt anyone,but dont, wait until the warranty goe,s out,,,

Your Answer

Add photo

Related Questions

Search Ford Focus Questions

Ford Focus Experts

#1 Tom Demyan
Tom Demyan
Reputation 1,340
#2 dandyoun
dandyoun
Reputation 1,060
#3 Su'ad Barakat
Su'ad Barakat
Reputation 910
View All

Related Models For Sale

Used Ford Fusion
1,120 Great Deals out of 83,259 listings starting at $998
Used Honda Civic
656 Great Deals out of 88,603 listings starting at $995
Used Ford Fiesta
139 Great Deals out of 17,040 listings starting at $3,095
Used Chevrolet Cruze
882 Great Deals out of 75,037 listings starting at $2,991
Used Ford Mustang
472 Great Deals out of 45,735 listings starting at $1,999
Used Toyota Corolla
785 Great Deals out of 73,830 listings starting at $1,995
Used Mazda MAZDA3
231 Great Deals out of 31,863 listings starting at $1,495
Used Honda Accord
813 Great Deals out of 84,287 listings starting at $1,050
Used Ford Escape
1,394 Great Deals out of 93,563 listings starting at $1,250
Used Hyundai Elantra
573 Great Deals out of 52,575 listings starting at $1,499
Used Toyota Camry
1,011 Great Deals out of 90,917 listings starting at $650
Used Volkswagen GTI
71 Great Deals out of 6,965 listings starting at $1,995
Used Nissan Altima
1,033 Great Deals out of 81,564 listings starting at $1,200
Used Volkswagen Jetta
446 Great Deals out of 40,941 listings starting at $950

Used Cars For Sale

2017 Ford Focus Titanium Hatchback For Sale
974 listings starting at $16,288
2016 Ford Focus Titanium Hatchback For Sale
7 Great Deals out of 555 listings starting at $12,393
2015 Ford Focus Titanium Hatchback For Sale
4 Great Deals out of 138 listings starting at $12,987
2014 Ford Focus Titanium Hatchback For Sale
10 Great Deals out of 315 listings starting at $7,850
2013 Ford Focus Titanium Hatchback For Sale
8 Great Deals out of 163 listings starting at $8,200

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.