have a new 2014 Terrain (4k miles now) and underside of exhaust system is rusting very heavy. What should the dealer do?

35

Asked by Mar 01, 2015 at 02:43 PM about the 2014 GMC Terrain SLT1

Question type: Maintenance & Repair

Dealer took pictures a week ago. Said system is low grade stainless steel.  Hasn't replied
yet.

3 Answers

241,775

They can choose to do nothing to replacing it, but I assume all vehicles have the same issues and if your in an area that has snow and ice, surface rust is common. Keep complaining till you get some satisfaction.

1 of 1 people found this helpful.
Best Answer
14,335

I took delivery of my 2014 Terrain in September in So. Cal. and all the exterior chrome had rust pits, even around ALL the windows and doors. GMC replaced all the rusty pitted parts with new chrome strips. The vehicle is covered with a rust warranty. I wonder if some of the parts used were shipped from a slow boat from China and got exposed to salty sea air. If the dealer does not replace it, and make sure you look for other rust pitted parts, call General Motors Customer Service. This is not the one at the dealership, but from the corporate office it's self. The service provider should give you the number. I have seen them monitor this site and give advice to people. Enjoy your Terrain. I have really enjoyed mine. I saw a guy in Bakersfield Thursday that had a 2011 with 145,000 miles on it. He said it is the best vehicle he has owned. The only thing he had to replace was the shocks.

2 of 2 people found this helpful.
14,335

The picture is my Terrain on our driving trip through the National Parks in Southern Utah last fall. 28.9 mpg for the entire trip. The only problem I have is the birds love to use it as a bombing site.

Your Answer

Add photo

Related Questions

Terrain

Looking for a Used Terrain in your area?

CarGurus has 31,353 nationwide Terrain listings starting at $4,450.

ZIP:

Search GMC Terrain Questions

GMC Terrain Experts

#1 Richard Schroer
Richard Schroer
Reputation 3,760
#2 John Carson
John Carson
Reputation 770
#3 dandyoun
dandyoun
Reputation 390
View All

Related Models For Sale

Used GMC Acadia
528 Great Deals out of 46,442 listings starting at $2,000
Used Chevrolet Equinox
1,065 Great Deals out of 78,338 listings starting at $1,999
Used Ford Explorer
926 Great Deals out of 70,243 listings starting at $997
Used Jeep Grand Cherokee
1,014 Great Deals out of 72,235 listings starting at $700
Used Chevrolet Traverse
576 Great Deals out of 45,793 listings starting at $3,988
Used Ford Edge
705 Great Deals out of 50,200 listings starting at $1,933
Used GMC Yukon
379 Great Deals out of 19,293 listings starting at $2,000
Used Chevrolet Tahoe
556 Great Deals out of 31,361 listings starting at $1,500
Used Ford Escape
1,421 Great Deals out of 90,829 listings starting at $900
Used Honda CR-V
922 Great Deals out of 59,302 listings starting at $1,990
Used GMC Sierra 1500
761 Great Deals out of 69,110 listings starting at $1,850
Used Buick Enclave
387 Great Deals out of 32,191 listings starting at $4,988
Used Jeep Cherokee
470 Great Deals out of 43,850 listings starting at $2,497
Used Kia Sorento
454 Great Deals out of 29,082 listings starting at $1,500
Used Toyota Highlander
361 Great Deals out of 26,016 listings starting at $2,800

Used Cars For Sale

2017 GMC Terrain SLT1 For Sale
25 Great Deals out of 2,514 listings starting at $22,700
2016 GMC Terrain SLT1 For Sale
7 Great Deals out of 392 listings starting at $14,995
2015 GMC Terrain SLT1 For Sale
10 Great Deals out of 309 listings starting at $15,788
2014 GMC Terrain SLT1 For Sale
7 Great Deals out of 441 listings starting at $11,800

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.