reporting false advertising on CarGurus. (bait and switch)

Asked by Dec 04, 2014 at 01:06 AM about the 2013 Honda Civic LX

Question type: Shopping & Pricing

I had a dealer increase his advertised  price an additional $900 on a Honda Civic listed on CarGurus soon after I called to inquire. I even had an e-mail confirmation from the dealer with the original lower price.  I went there with a cashiers check and the e-mail and they still would not honor the original price. They claimed it had been a mistake. However, I am suspecting the dealer used CarGurus for a bait and switch.  How to I report this dealer to Cargurus and readers?

2 Answers

25

What was the $900 increase for? Did they ad equipment and fail to mark the add on the car? There can be a good explaination for it because not all dealers are bad. Mistakes happen and if it was a piece of equipment, it could just be a honest mistake. If it was just an upcharge then I believe that is wrong. If you agree to a price stick to it. If it was a mistake then be a business person and justify it.

1 of 1 people found this helpful.
5

I'm having the same issue with Toyota. Adding over a grand in hidden fees. When I said "Bull$hit" They said quote: "it's a $900 destination charge. We have to do this in order to stay competitive online in the area. We don't like it, but unfortunately they all started doing it so we had to follow suit." At least this dealer is honest about the bogus prices. All buyers know about TTL and most know about their $150-$250 "dealer" prep fees. Now this. CarGurus should fix or be liable too.

Your Answer

Get More Money for Your Car
Be seen by 20 million shoppers. Create Your Free Listing

Honda Civic Experts

  • #1
    Tom Demyan
    Reputation
    1,210
  • #2
    Takoda Fraser
    Reputation
    1,040
  • #3
    Jonathan Ford
    Reputation
    1,030
View All

Related Models For Sale

Used Honda Accord
802 Great Deals out of 89,313 listings starting at $1,444
Used Toyota Corolla
943 Great Deals out of 70,520 listings starting at $1,479
Used Honda Civic Coupe
158 Great Deals out of 10,798 listings starting at $1,800
Used Toyota Camry
1,124 Great Deals out of 76,737 listings starting at $1,100
Used Honda CR-V
711 Great Deals out of 63,714 listings starting at $1,495
Used Nissan Altima
1,154 Great Deals out of 74,267 listings starting at $900
Used Hyundai Elantra
552 Great Deals out of 46,515 listings starting at $999
Used Mazda MAZDA3
249 Great Deals out of 27,360 listings starting at $1,495
Used Honda Accord Coupe
138 Great Deals out of 5,020 listings starting at $1,995
Used Ford Mustang
347 Great Deals out of 41,847 listings starting at $1,488
Used Ford Focus
605 Great Deals out of 69,890 listings starting at $1,495
Used Hyundai Sonata
596 Great Deals out of 54,266 listings starting at $1,500
Used Nissan Sentra
681 Great Deals out of 53,548 listings starting at $1,800

Used Cars For Sale

2017 Honda Civic LX For Sale
15 Great Deals out of 1,546 listings starting at $13,989
2016 Honda Civic LX For Sale
31 Great Deals out of 1,100 listings starting at $10,982
2015 Honda Civic LX For Sale
134 Great Deals out of 3,857 listings starting at $8,495
2014 Honda Civic LX For Sale
52 Great Deals out of 1,438 listings starting at $6,480
2013 Honda Civic LX For Sale
15 Great Deals out of 753 listings starting at $6,988

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.