The engine on our 2013 Toyota Camry "blew" after we had been driving for about 150 miles. After the steam subsided, we lifted the hood and found the radiator cap laying on the surface. Toyota is refusing to honor the warranty even though the car has only 8100 miles on it. They insist that the radiator cap cannot blow off and that someone left it off. This car has not even had an oil change yet. There is no reason anyone would have removed the radiator cap. They say it could not have blown off. Is this real?

Asked by Jan 04, 2014 at 11:17 AM about the 2013 Toyota Camry LE

Question type: Maintenance & Repair

Our new Toyota has only 8100 miles on it.  The engine is ruined and Toyota does not want to honor the warranty.  They say the radiator cap could not have blown off and that someone left it off.  After the steam stopped rolling out of it we opened the hood and found the radiator cap lying loose and just assumed it had blown off when it overheated.  This car has not even had an oil change yet.  It was in for the recall a few days before this happened, but as far as I know they only worked on the inside of the car.  To my knowledge, no one has even been under the hood of this car.  Please help with any information you can.

2 Answers

264,325

Did you hear a pop or explosion before you saw steam? It all comes down to if the dealership wants to honor the warranty. Call the district service manager or Toyota customer serve to complain. If in fact the cap was just left off for some reason or another, all you need to do is add some more coolant and clean the engine bay as long as you didn't continue to drive with an overheated engine.

2 of 2 people found this helpful.
72,485

Be like a detective. Carefully inspect the cap and the filler neck on the radiator. If the cap did in fact blow off both will most likely be damaged. Then do as Tom said. HTH. -Jim

Your Answer

Toyota Camry Experts

  • #1
    Reelin68
    Reputation
    14,060
  • #2
    Tom Demyan
    Reputation
    4,780
  • #3
    tenspeed
    Reputation
    3,060
View All

Related Models For Sale

Used Honda Accord
1,117 Great Deals out of 74,388 listings starting at $1,100
Used Toyota Corolla
961 Great Deals out of 66,718 listings starting at $1,699
Used Honda Civic
834 Great Deals out of 61,318 listings starting at $950
Used Nissan Altima
1,224 Great Deals out of 77,844 listings starting at $1,695
Used Toyota Avalon
234 Great Deals out of 15,980 listings starting at $997
Used Toyota RAV4
813 Great Deals out of 54,149 listings starting at $1,600
Used Hyundai Sonata
851 Great Deals out of 56,544 listings starting at $1,000
Used Nissan Maxima
332 Great Deals out of 21,808 listings starting at $1,200
Used Toyota Highlander
598 Great Deals out of 37,981 listings starting at $2,500
Used Honda CR-V
930 Great Deals out of 60,464 listings starting at $1,368
Used Toyota 4Runner
326 Great Deals out of 27,093 listings starting at $1,800
Used Toyota Tacoma
712 Great Deals out of 45,875 listings starting at $2,500
Used Ford Fusion
1,024 Great Deals out of 63,744 listings starting at $888
Used Chevrolet Malibu
1,032 Great Deals out of 62,796 listings starting at $880
Used Toyota Prius
350 Great Deals out of 16,139 listings starting at $999

Used Cars For Sale

2018 Toyota Camry LE For Sale
15,913 listings starting at $19,489
2017 Toyota Camry LE For Sale
25 Great Deals out of 1,314 listings starting at $13,500
2016 Toyota Camry LE For Sale
36 Great Deals out of 1,877 listings starting at $9,950
2015 Toyota Camry LE For Sale
50 Great Deals out of 1,650 listings starting at $9,500
2014 Toyota Camry LE For Sale
64 Great Deals out of 1,246 listings starting at $6,995

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.