Asked by Jun 30, 2016 at 05:30 PM about the 2013 Nissan Sentra SR

Question type: General

We have been given the run around about
our warranties dealers do not want to
honor them saying to go back to dealer we
purchased the car from but dealer is no
longer in business.  Everywhere we take it
too they can not find record of our car or
any issues we have complained about.  
Talked few other people and they too are
having same kinds of problem with Nissan.

8 Answers


Pretty much if the dealer you got car from closed or went out of business tour warranties you purchased are void / lost


Good luck with that issue it took us 3 years two attorneys to break even complete bs of you ask me

Tom Demyan

What warranty, did you have an extended one? Call Nissan customer service to get some clarification and what your options are...http://www.nissanusa.com/apps/contactus


Yes we bought extended warranty and when we call Nissan and show paper work they say it not an existing warranty that the dealer sold us something that no longer exists we have called Nissan about 10 dealers and nothing


Now we have a car dead in water owe still 3500 on it and have a bill of 4200 just call it bs will never buy Nissan again

Tom Demyan

Sorry for your problems, that's why I never buy extended warranties, they seem to not cover what goes wrong with the car and you end up paying for it yourself. Good luck in getting it repaired. Find a good local mechanic , ask around, you don't need a dealership to fix it.


Lesson learned the hard way


An extended warranty through Nissan is backed by Nissan and rarely have issues. Third party warranty companies are a shit show but they are their own company, it wouldn't matter if the dealership went out of business unless they are the ones who are backing their own warranty. If the warranty company, and the dealership are out of business then there isn't much you can do to recover aside from track down the owners and sue them. Youd have to provide a lot more information about the company behind your warranty for more help.

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