What can we do to get Chrysler to realize this is a huge issue with these CVT transmissions and a safty issue, or does someone have to die before they admit they designed these wrong?

Asked by Jul 06, 2015 at 04:15 PM about the 2013 Jeep Compass Latitude 4WD

Question type: Maintenance & Repair

Your right if we stick together to make enough noise to Chrysler maybe we can get better results.  I have a 2013 Jeep Compass I just bought used, after 3 weeks a loud whining sound and it reduced speed, pulled over to another dealer one hour being on the road, and he witnessed it after a test drive, so I drove back home to switch vehicles to continue my vacation.  The dealer in my town, said he could not find anything, and there was no error code to indicate a problem.  What if I stalled on the highway, I had my daughter and 5 year old granddaughter, a dog with me.  Now I'm afraid to drive it at long distances in fear of that happening again. Why do they depend on these error codes in order to even consider there is a problem.  Seems after an hour of driving is when this happens, told the mechanic this and they said they could not have a tech away for that length of time.

3 Answers

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All cars today are computer controlled and you will need the fault codes to determine issues. Intermittent issues are hard to diagnose and repair and take time. Maybe take the car to another Jeep dealer out of town who will help you? I don't but vehicles with CVT's for many reasons and many of my fellow experts will agree. Maybe it's time to dump it for another vehicle if you feel unsafe in it and don't get resolution from the dealer.

2 out of 2 people think this is helpful.
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Agree,

56,865

A whining and loss of power could be several things. Without seeing the vehicle first hand it's really hard to tell. One thing that comes to mind is a transmission issue. When this happens does anything else act up? Any warning lights or messages on the instrument cluster? Do any of gauges dip or flatline? Is this a temporary condition that'll clear up after sitting for a few minutes? Intermittent problems can be very hard to diagnose. But they're usually electronic in nature. A bad connection, worn or damaged wire. That sort of thing. Think like a detective. There has to be a pattern for this. We've already established it takes about an hour of driving. So that means that the engine is always fully warmed up. What other patterns are going on? HTH. -Jim

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