Is the shift actuator part of the transmission control module?

25

Asked by Mar 16, 2016 at 06:30 PM about the 2013 Ford Focus SE Hatchback

Question type: Maintenance & Repair

4 months after having the TCM (transmission control module) replaced our
car is having the same issues (shuddering, no start, stuck in gear, slipping
while in gear, high revving, etc)... We are being told that the problems are
being caused by the shift actuator and not the TCM and that it is not
covered under the warranty and will cost us $2500. Is the shift actuator part
of the TCM and can a bad one cause the above symptoms?

4 Answers

135

There are two shift actuator motors which are inside of the tcm which you say have already been replaced. The only other parts are the clutch motors which are outside of the TCM and they do not cost anywhere near $2500. Should be less than $900... Could an expert respond?

3 people found this helpful.

This sounds like it is a clutch actuator. I would ask for part numbers from the dealership to clarify.

10

My daughter took car in for the TCM recall. They called and told us the transmission actuator was also bad. Apparently, the actuator is a wearable part and even though the transmission is now warrantied to 100,000 Miles. Car only has 83,000 Miles. The wearable part is not covered and it will take 2 hours of labor to replace it. Even though my understanding is that you to have to remove the actuator to replace the clutch! What a rip off!!!!!!!! Last for our family will own. Learn how to treat your customers. Toyota here we come!!!!!

1 people found this helpful.
10

I just got quoted CAD $282 to replace the actuators as part and parcel of Ford the transmission under the extended warranty and was told to keep the receipt 'for when the warranty is further extended to include the actuators." NB. They said when not if - I told them it seems a bit backward to not include the actuator cost now - if they know that they will in the future. Her response was I can only cover what is currently under warranty.

1 people found this helpful.

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