Humming and Ratling noise upon acceleration

10

Asked by Feb 24, 2015 at 04:43 AM about the 2013 Ford Explorer XLT

Question type: Maintenance & Repair

During acceleration there is a humming/whining noise then a rattling noise comes as well
during 30 - 40 mph.  Took explorer to 2 dealership service departments and they both
could replicate the issue but not find a solution.

13 Answers

36,915

The dealerships are probably ducking the issue, since it could be tranny related. You're under warranty I assume, so keep 'em after it.

5 people found this helpful.
10

Thanks KenF. Do you or anyone have any suggestions as to how to make them fix it such as steps that you or someone else took? I already suggested that it is the transmission but they said they did not find anything.

1 people found this helpful.
36,915

Does the problem/noise happen consistently? Have one of their techs ride with you so you can point out the exact problem to them. All they did was probably scan it for trouble codes and didn't find any, or put it on a lift and look for loose suspension parts.

10

Yes it happens every time I drive. I drove with one of their techs and they were able to hear the noise but they said they didn't find anything wrong. That is what is frustrating that they know there is an issue but they can't or won't fix it.

36,915

If I had to guess, and based on the limited info here, it could be a clutch pack. I assume you under full warranty, so it's the dealership's responsibility to fix this and in a timely manner. Dealers get reimbursed by automakers for warranty repairs on billable parts, but not on diagnostic time. So their attitude is to do little until the part completely fails and then it "ah ha, so that's what it was..." You just have to become the squeaky wheel and keep after them.

1 people found this helpful.
10

Ok thank you for your help.

10

I have a 2015 Limited. Has harmonic/vibration from engine compartment in what seems to be 2nd thru 4th gear with light gas pedal pressure- more prevalent going up hill - can't get it to replicate at dealer. Is less noticeable if I press harder on the gas. Ford says they don't have any open bulletins on any issues. Have checked top of & under engine - can't find anything loose. To me it is trans or something associated with it.

1 people found this helpful.
36,915

Cassiecaity, it may be the CV joints causing your vibration - assuming you are referring to a Taurus Limited and not the F150 Limited, for the F150 it might be a worn U-joint.

10

Thanks Kenf- should have said it is an Explorer Limited with 14000 miles. I think it is the transmission (vacuum issue?) as at light throttle in 2nd -4th, the noise is there on acceleration & deceleration, more noticeable when first starting. At heavier throttle, it is less noticeable or is gone. Need to work with it more to isolate the noise.

50

I rented a 2016 explorer this weekend. It was fine around town but hot on the interstate

1 people found this helpful.
50

Rented a 2016 explorer this weekend. It was fine around town but when I got up to about 70mph on the interstate here came the rattle and humm. Come to find out the hood is thin and a support under it had come loose from the spot weld. I didn't spot weld but I did take a hand towel and folded it a couple of times and placed it between the cowl and hood where they meet making it snug. I placed it in the center close to the windshield. You will see where they meet. Tested it at 70mph plus on the interstate and it was quiet with no humm or hood vibration. Not a perfect fix but it did make it quiet. Ford should do a recall on this. Hope this helps.

4 people found this helpful.

My 2015 Expedition XLT is doing something similar. Slight Howling noise but only upon slightest acceleration.. anything heavier and it goes away. I had to be persistent with getting dealer to agree that they hear the noise. Best place to test is on level interstate with the ability to add - remove slight pedal pressure. happened in 3-6th gear, and not just a rolling noise. Not tires, not in neutral, not sitting still revving it up..

Hi, I have noise in front I feel it's from once I run the car for 10 min after that nothing 2013 explorer it like metal on metal wear but not continually I went to ford workshop thy said there is nothing

Your Answer:

Explorer

Looking for a Used Explorer in your area?

CarGurus has 70,971 nationwide Explorer listings starting at $1,275.

ZIP:

Ford Explorer Experts

  • #1
    OJ
    Reputation
    12,730
  • #2
    Tom Demyan
    Reputation
    5,120
  • #3
    tennisshoes
    Reputation
    2,810
View All

Related Models For Sale

Used Ford Expedition
418 Great Deals out of 22,324 listings starting at $1,500
Used Jeep Grand Cherokee
1,161 Great Deals out of 74,220 listings starting at $750
Used Ford F-150
2,357 Great Deals out of 199,530 listings starting at $1,300
Used Chevrolet Tahoe
674 Great Deals out of 38,545 listings starting at $995
Used Ford Edge
867 Great Deals out of 57,445 listings starting at $2,995
Used GMC Acadia
481 Great Deals out of 31,151 listings starting at $3,500
Used Dodge Durango
338 Great Deals out of 23,795 listings starting at $1,750
Used Chevrolet Traverse
456 Great Deals out of 30,600 listings starting at $3,680
Used Toyota Highlander
387 Great Deals out of 51,238 listings starting at $2,000
Used Ford Escape
1,233 Great Deals out of 111,565 listings starting at $1,995
Used Honda Pilot
342 Great Deals out of 46,578 listings starting at $750
Used Toyota 4Runner
239 Great Deals out of 33,893 listings starting at $1,995
Used Nissan Pathfinder
324 Great Deals out of 23,322 listings starting at $1,788
Used GMC Yukon
345 Great Deals out of 22,453 listings starting at $2,450

Used Cars For Sale

2018 Ford Explorer XLT For Sale
11,420 listings starting at $24,346
2017 Ford Explorer XLT For Sale
12 Great Deals out of 791 listings starting at $21,985
2016 Ford Explorer XLT For Sale
41 Great Deals out of 897 listings starting at $16,899
2015 Ford Explorer XLT For Sale
63 Great Deals out of 1,549 listings starting at $14,400
2014 Ford Explorer XLT For Sale
24 Great Deals out of 628 listings starting at $8,995

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.