Just took our Ford Escape to dealership as it is making a horrible racket underneath. Was told by another party it was the heat shield full of rocks. Dealership says it is the muffler. .?ing the dealership as the noise is prevalent even when u r stopped. Pls hel this 66 yr. old woman. Car has approx. 55,000 miles and I bought it used.

Asked by Aug 13, 2015 at 03:06 PM about the 2013 Ford Escape SE 4WD

Question type: Maintenance & Repair

4 Answers

100,285

I would take the car to a few other places to see what they say, I wouldn't rely on only on two opinions, rocks don't sound right unless you were driving the car off road, please hit helpful if you found this information useful, thanks...

1 out of 1 people think this is helpful.

Thank you for the concern. Still debating over this issue.

880

It happens that the heat shield has a slight loose connection on the back of the car. The vibration caused by the loose connection could be enough to cause this kind of noise. The story of the rocks is highly improbable because, even if you drive on gravel roads, the gravels will not go around the heat shield.

44,715

Something loose in the muffler may still make noise when sitting idling. Listen to your dealer.

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