Who covers the cost??

10

Asked by Sep 20, 2016 at 12:36 PM about the 2012 Honda Odyssey Touring

Question type: Maintenance & Repair

I need help with this issue
I bought a used 2012 used odyssey at a Mercedes
dealership
Signed the papers and then I noticed that the 2
keys were broken
The only thing they did was get me 2 replacement
keys....
They can't cut the keys
Should the dealership cover the cost to get my keys
replaces and cut?

2 Answers

216,505

If they were nice they would, but not obligated. Force the issue as the keys need to be cut and programmed. Not cheap.

2 out of 2 people think this is helpful.
20,395

it was very negligent of them to not take care of this before they sold the car- what can you do- do you want to keep the car? then first ask them to reimburse you- if they don't tell them how that makes you feel- and that you will never recommend a negligent dealership to your friends-

1 out of 1 people think this is helpful.

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