Toyota Highlander 2012-- front passenger door stuck in locked position. Can't unlock with key fob, unlock switch on door or door handle on inside.

Asked by Mar 17, 2016 at 07:04 PM about the 2012 Toyota Highlander Base V6

Question type: Maintenance & Repair

The front passenger door on my Highlander 2012 is stuck in the locked
(and closed) position.  Nothing I do is successful in getting it open (key fob,
unlock switch,  inside open handle, etc.).  
Internet searches seem to suggest that it might be actuator/actuator motor,
which requires removal of the door panel.  The problem is that I can't get
the door open in order to access the door panel.  
Any straightforward (i.e., novice) suggestions (beyond taking to dealer  
$$$) would be most appreciated. Thank you.

1 Answer

I am responding to my own post in order to update others who may have the same problem. As expected, the problem was a faulty door actuator. I ended up having the actuator repaired by an auto repair shop. They told me that door locks with this problem can "be sticky." In terms of the specific problem of the door being stuck in the locked (and closed) position (thereby hindering access to the faulty actuator), the repair shop tells me that to address the lock's "stickiness", it took brute force to get the door open (specifically, two big guys using brute force). Thankfully, they were able to get it un-stuck this way, rather than having to break open the door panel which likely would have resulted in some level of permanent damage to the door panel and potentially the dashboard.

Your Answer

Toyota Highlander Experts

  • #1
    Wendy Tucker
    Reputation
    4,360
  • #2
    Tom Demyan
    Reputation
    3,960
  • #3
    Shawntele Lewis
    Reputation
    2,440
View All

Related Models For Sale

Used Honda Pilot
433 Great Deals out of 26,021 listings starting at $1,400
Used Toyota 4Runner
263 Great Deals out of 21,666 listings starting at $2,300
Used Toyota RAV4
901 Great Deals out of 58,804 listings starting at $1,690
Used Acura MDX
372 Great Deals out of 18,278 listings starting at $1,900
Used Toyota Highlander Hybrid
16 Great Deals out of 1,824 listings starting at $3,950
Used Honda CR-V
852 Great Deals out of 54,165 listings starting at $1,500
Used Toyota Camry
1,103 Great Deals out of 70,451 listings starting at $750
Used Nissan Pathfinder
315 Great Deals out of 24,136 listings starting at $2,500
Used Ford Explorer
798 Great Deals out of 62,687 listings starting at $999
Used Toyota Sienna
251 Great Deals out of 26,677 listings starting at $1,900
Used Lexus RX 350
370 Great Deals out of 19,528 listings starting at $6,451
Used GMC Acadia
685 Great Deals out of 45,720 listings starting at $3,500
Used Jeep Grand Cherokee
898 Great Deals out of 71,353 listings starting at $992
Used Toyota Sequoia
138 Great Deals out of 5,284 listings starting at $2,650
Used Toyota Tacoma
578 Great Deals out of 41,954 listings starting at $2,995

Used Cars For Sale

2013 Toyota Highlander Base V6 For Sale
3 Great Deals out of 17 listings starting at $14,500

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.