jeep grand cherokee 20k mile service question, please help

Asked by Mar 10, 2014 at 04:43 AM about the 2012 Jeep Grand Cherokee Laredo 4WD

Question type: Maintenance & Repair

So my girlfriend has a 2012 jeep grand cherokee laredo 4x4 and it just hit 20k miles
and the service light is on.  In addition to an oil change the dealer wants to do tire
balance and rotation for $80, an alignment for $130 and what they call a 4x4 service for
$350. I don't know anything about what a newer model grand cherokee needs as far as
maintenance goes so can someone please tell me if this sounds legitimate or is the
dealer just trying to gouge her.  The only information I could find online says that a
transfer-case fluid inspection should be done at 30k miles not 20k miles and her driving
usage would be classified as service interval "B" for severe duty due to dusty so-cal
weather, stop and go traffic and frequent trips under 10 miles.  Can someone please
clarify this?  Thank you in advance for you time!

3 Answers

261,885

Tire rotation and balance probably should be done, but usually cost $20-$30, alignments are $80-$100 on avg. and I would skip the 4X4 service unless she is having issues. Find a local mechanic that can take care of that for her as well as have the Jeep scanned for codes since the SEL is on.

23,795

A dealer trying to do unneeded work?! who woulda thunk? Please get an owner's manual and keep track of the recommended maintenance- do NOT trust the dealer to tell you what your car needs-

Thanks for the replies people, I appreciate it. We were going to take her jeep into the valencia, ca dealer. When I looked up the service maintenance recommendations, and thanks to you're answers on here and asked why they wanted to charge her for an alignment and a 4x4 service when it wasn't in the service manuals (they wanted to change the fluids in both axles and the transfer case) and I told them the fluids should only be inspected at this point the service rep steve actually got rude with me , interrupted me and tried to talk over me and when I told him he was wrong he actually hung up on me haha. At this point we are getting her tires rotated and an oil change done at a local bridgestone auto-repair shop and I'm changing the air cleaner for her. Thanks again for everyone's replies and help!

Your Answer

Grand Cherokee

Looking for a Used Grand Cherokee in your area?

CarGurus has 84,380 nationwide Grand Cherokee listings starting at $1,200.

ZIP:

Jeep Grand Cherokee Experts

  • #1
    inuevafreak
    Reputation
    2,150
  • #2
    Tom Demyan
    Reputation
    1,950
  • #3
    thejeepdoctor
    Reputation
    1,910
View All

Related Models For Sale

Used Dodge Durango
315 Great Deals out of 25,664 listings starting at $1,500
Used Jeep Wrangler Unlimited
516 Great Deals out of 53,168 listings starting at $8,995
Used Ford Explorer
1,189 Great Deals out of 76,990 listings starting at $2,100
Used Toyota 4Runner
361 Great Deals out of 27,285 listings starting at $1,750
Used Jeep Wrangler
459 Great Deals out of 20,143 listings starting at $3,000
Used Dodge Charger
380 Great Deals out of 33,529 listings starting at $2,000
Used Chevrolet Tahoe
859 Great Deals out of 44,870 listings starting at $1,980
Used Ford F-150
3,203 Great Deals out of 239,249 listings starting at $1,300
Used Chevrolet Silverado 1500
2,706 Great Deals out of 196,290 listings starting at $699
Used BMW X5
373 Great Deals out of 17,741 listings starting at $2,995
Used Dodge Challenger
293 Great Deals out of 26,521 listings starting at $7,750
Used Jeep Compass
337 Great Deals out of 48,564 listings starting at $2,000
Used Toyota Highlander
567 Great Deals out of 37,544 listings starting at $2,450
Used GMC Yukon
617 Great Deals out of 23,441 listings starting at $1,200

Used Cars For Sale

2018 Jeep Grand Cherokee Laredo 4WD For Sale
8,095 listings starting at $26,851
2017 Jeep Grand Cherokee Laredo 4WD For Sale
18 Great Deals out of 1,202 listings starting at $23,126
2016 Jeep Grand Cherokee Laredo 4WD For Sale
23 Great Deals out of 605 listings starting at $20,500
2015 Jeep Grand Cherokee Laredo 4WD For Sale
25 Great Deals out of 1,184 listings starting at $17,995
2014 Jeep Grand Cherokee Laredo 4WD For Sale
10 Great Deals out of 838 listings starting at $13,597

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.