My daughter just bought a 2012 Jetta. Key fob works fine and the manual key stars ignition, but won't open the doors. The key turns in the lock but doors won't unlock. Please help

Asked by May 23, 2015 at 08:54 PM about the 2012 Volkswagen Jetta SE

Question type: Maintenance & Repair

2 Answers

241,785

Usually people have issues with the Fob not open the doors. Are you asking about the driver door? I'm not aware of the car having key holes to unlock and lock the car. Do you have more than one key and fob? I'd have your local VW dealer look it over for you. Might be a security/programming issue, and get another key/fob or 2 if you only have one.

Currently having the same exact issue and the dealership is clueless

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