How Do I Fix The Dashboard Panel Cluster In My 2012 Dodge Journey Crew....This is my SECOND request????

Asked by Jul 10, 2016 at 01:42 PM about the 2012 Dodge Journey Crew FWD

Question type: Maintenance & Repair

Can someone or anyone give me an answer to my question....I will appreciate it very much if you can assist me.....I can't put on the radio, no a/c, no settings,  no climate control, nothing.....I need some help...
Thank you.

10 Answers


Was the battery disconnected before this began?

3 people found this helpful.

No, the battery was not disconnected before this began....the car was working fine, when I went to put on the a/c the screen was black and I could not do or use any function from the dashboard panel. Thank you for your reply...... Much appreciated......


The reason I asked as it sounds like the BCM has lost all of its factory presets, without those the BCM doesn't know any of the accessories you have, you might want to try to see if you can get the codes, it is possible that there could be a communications failure between the computers, if you can't get the codes to transmit or it shows all good then a trip to the dealer would be the only way to get the presets reinstalled.

3 people found this helpful.

Where r the codes....serious I hav to tk to shop for this .....seriously


You get them from the OBD2 port using a scan tool.


Can your dashboard screen crack in extremely cold weather

1 people found this helpful.

In sub zero it can if an instant warm air blast hits it. Seats are also known to split during sub zero.

1 people found this helpful.

2011 Dodge Journey nothing working on dashboard do anyone have any ?

6 people found this helpful.

Why is my screen not going off when I turn off my Dodge journey 2013? Also there's no sound from the radio.

4 people found this helpful.

i am having the same problem now with Chrysler 300. i was wondering how/ if you were able to get it fixed?

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