Why does our 2012 FusionSEL 3.0 v6 seem jerky at lower speeds?

Asked by May 29, 2014 at 02:32 PM about the 2012 Ford Fusion SEL

Question type: Maintenance & Repair

5 Answers

251,495

Is it a harsh or shift delay of the transmission? There is a documented issue with the automatic transmissions for your year model Fusion. It will require a trip to the dealership to have a software upgrade to the cars computer so it will shift better. HTH's.

2 of 2 people found this helpful.

What is the cost to have the software upgrade, as we are past the 36000 warranty, or would it be covered under the 5 yr/60000 warranty?

251,495

Check with the dealer, I would think it would be free since it's covered under a TSB or technical Service Bulletin.

2 of 2 people found this helpful.

Thank-you for your expert advise...the car dealer is upgrading the software at no charge. We forgot to ask if is O.K to continue to drive until we get it in next week....what do you suggest.

16,905

this person posted a question related to a previous question ; when I clicked their avatar this question showed as the question they were referring to. I don't know how to tell you where their new question is except it showed up just before me typing this (time wise)

1 of 1 people found this helpful.

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