2011 Kia Sorento Radio Issue

Asked by Sep 06, 2016 at 03:41 PM about the 2011 Kia Sorento SX

Question type: Maintenance & Repair

I have a 2011 Kia Sorento. Everything was working fine until I switched from
radio to CD. Now the volume control is gone. No matter what I do with the
volume knob, the volume stays the same. Of course it's out of warranty and
the extended warranty I have doesn't cover sound components. The
dealership told me to replace it with a new radio (it has navigation and
backup camera as well) would be $6,000! The vehicle isn't eve worth twice
that so why in the world would I pay $6,000 for a new one. They're checking
into a refurbished one, but are still saying it will be between $700-$1000. I
drive a ton of miles, but will rely on my phone for music if they think I'm going
to pay that kind of money out to fix it. Does anyone know if resetting it would
work? I also read on the Optima site that if you hold down the FM/AM and
Map Voice for 10 seconds it will also do a hard reset. Any ideas? Thanks!

1 Answer

265

I ran across your post while reading about other 2011 Sorento problems. There were several suggestions about "resetting" the radio. Look on the front panel of the radio for a small hole (supposed to be near the upper right corner). If you find one, straighten out a paper clip, and while the radio is on, press the button under the hole. The radio should turn off, and then reboot (like a computer). If this works, the settings will need to be reset, but it may fix your problem. Worth a try.

Your Answer

Add photo

Related Questions

Search Kia Sorento Questions

UK Questions

Are you a UK consumer? CarGurus now has a discussion forum in the UK.

Kia Sorento Experts

#1 FordNut
FordNut
Reputation 510
#2 griprim12
griprim12
Reputation 400
#3 roc622
roc622
Reputation 330
View All

Related Models For Sale

Used Hyundai Santa Fe
297 Great Deals out of 14,400 listings starting at $500
Used Kia Sportage
190 Great Deals out of 14,849 listings starting at $2,695
Used Toyota Highlander
562 Great Deals out of 22,227 listings starting at $2,944
Used Ford Explorer
1,110 Great Deals out of 71,357 listings starting at $799
Used Chevrolet Equinox
1,490 Great Deals out of 66,448 listings starting at $700
Used Honda CR-V
841 Great Deals out of 63,803 listings starting at $1,100
Used Honda Pilot
512 Great Deals out of 18,426 listings starting at $950
Used Kia Optima
516 Great Deals out of 30,741 listings starting at $1,250
Used Ford Escape
1,333 Great Deals out of 85,408 listings starting at $1,600
Used Toyota RAV4
748 Great Deals out of 54,129 listings starting at $2,488
Used Ford Edge
934 Great Deals out of 50,463 listings starting at $3,500
Used GMC Acadia
765 Great Deals out of 42,255 listings starting at $3,342
Used Chevrolet Traverse
870 Great Deals out of 41,661 listings starting at $4,500
Used Jeep Grand Cherokee
902 Great Deals out of 66,432 listings starting at $300
Used Kia Sedona
158 Great Deals out of 8,934 listings starting at $1,695

Used Cars For Sale

2015 Kia Sorento SX For Sale
3 Great Deals out of 67 listings starting at $19,941
2014 Kia Sorento SX For Sale
120 listings starting at $16,590
2013 Kia Sorento SX For Sale
9 Great Deals out of 98 listings starting at $12,995