How can I get the dealer to honor my extended warranty?

10

Asked by Jan 05, 2015 at 02:48 PM about the 2002 Chrysler 300M Special

Question type: Maintenance & Repair

More regarding this issue. When I purchased this used vehicle, I also purchased an extended maintenance warranty to cover drive train problems. I had new water pump, timing belt, radiator hoses, spark plugs, battery and transmission serviced. When this trans problem occurred, I took the car to Aamco for a complete analysis. Then I took it to the dealer where purchased. They said the engine light was not on and they couldn't have the warranty repair done unless they could prove to the warranty company that there was a real problem. I even gave the dealer a copy of the Aamco diagnosis. What could you suggest that I should do to have this repaired? I am running out of mileage and term time restrictions. The dealer suggested that I continue to drive it until the engine light comes on.

1 Answer

38,425

If it were me, I would cut the wire to my O2 sensor and make the light come on. There! Fix it now pal! Then threaten to sue if not fixed. I would also let them know that certain social media outlets can be used to spread the word that they are lying cheats! I hate dealers..........

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