Ford cannot fix issues with my 2012 Focus SEl SYNC system.

10

Asked by May 31, 2013 at 01:04 PM about the 2012 Ford Focus SEL

Question type: Maintenance & Repair

Ford has not been able to repair the issues with my 2012 Focus SEL involving the SYNC system, Everything possible has been done. New APIM module and most current upgrades. The car has been field tested by their Field Engineer, (Brian Beran), He absolutely lied regarding the car's performance. The car was also on Chanel 5's Consumer Watch regarding California Lemon Laws. Ford refuses to accept ant responsibility on their part to either replace my car, or return my money invested in the car.

4 Answers

26,935

I also have a 2012 sel with sync. What is yours doing?

2 out of 2 people think this is helpful.
10

Probably the best answer is, everything. The car has actually redirected itself when going off route, instead of stating off route, do you want to upgrade. When trying to give an address, the car states it doesn't understand me, do you want to reconnect to SYNC, or use an operator assist. If I'm already connected to SYNC, that's definitely a malfunction. Since July of last year, the car has performed over 60 maintenance repairs on itself. The screen has frozen several times. And there is more.

1 out of 1 people think this is helpful.
23,765

Hire a Lawyer and go Lemon Law. Ford won't willingly work with you anyway. After all the media attention, you'll have to get out your checkbook and let a lawyer screw with it for the next year or so. OR just get rid of the damned thing.

I've been trying ever since I got my car.. But I used a charger or USB cord and it worked I was super happy... SO you first have to make sure your bluetooth is on your phone and connect it by pressing phone on car.. THEN you have push button until she ask you what you need help with. FINALLY you have to YELL up closely into the radio to make sure she hears you....try it now and it should work!!!!!!1

Your Answer

Add photo

Related Questions

Focus

Looking for a Used Focus in your area?

CarGurus has 56,535 nationwide Focus listings starting at $800.

ZIP:

Search Ford Focus Questions

Ford Focus Experts

#1 Tom Demyan
Tom Demyan
Reputation 1,300
#2 dandyoun
dandyoun
Reputation 1,020
#3 Su'ad Barakat
Su'ad Barakat
Reputation 900
View All

Related Models For Sale

Used Ford Fusion
970 Great Deals out of 84,655 listings starting at $1,900
Used Honda Civic
514 Great Deals out of 88,834 listings starting at $1,499
Used Ford Fiesta
130 Great Deals out of 15,831 listings starting at $3,595
Used Chevrolet Cruze
906 Great Deals out of 78,949 listings starting at $3,900
Used Toyota Corolla
696 Great Deals out of 72,724 listings starting at $600
Used Ford Mustang
375 Great Deals out of 47,165 listings starting at $1,999
Used Mazda MAZDA3
209 Great Deals out of 30,610 listings starting at $1,400
Used Honda Accord
706 Great Deals out of 88,073 listings starting at $699
Used Ford Escape
1,332 Great Deals out of 96,028 listings starting at $1,400
Used Hyundai Elantra
471 Great Deals out of 53,068 listings starting at $1,699
Used Toyota Camry
818 Great Deals out of 90,439 listings starting at $950
Used Volkswagen GTI
85 Great Deals out of 6,271 listings starting at $2,000
Used Nissan Altima
886 Great Deals out of 79,727 listings starting at $1,677
Used Chevrolet Malibu
833 Great Deals out of 82,006 listings starting at $1,500

Used Cars For Sale

2017 Ford Focus SEL For Sale
3,614 listings starting at $14,195