center councel lights do not work unless the radio is on

10

Asked by Jan 05, 2013 at 12:17 AM about the 2012 Ford Focus SEL

Question type: Maintenance & Repair

The center councel lights were working untill 2-3 months ago.
When driving one night with the radio off, she pushed the solt right button on the councel and the center
lights went out and we coundn't get then on again.
They work wen the radio is on.

8 Answers

79,145

Shouldn't that be covered under your new car warranty? I noticed it's a 2012 model. Note, Ford's new car warranty transfers automatically to a second owner who buys the car during the warranty period. HTH. -Jim

30,085

jim is right. your bumper to bumper warranty is 3yrs-36000 so if you have less than 36000 miles you should take it to your dealer.

10

I understand that it's under warrenty. The dealer couldn't fix the problem. My question is what's wrong with the center consol(?) as it doesn't light up when my headlights on on.

1 people found this helpful.
79,145

Most likely culprit would be a light bulb. If there are fiber optics involved, there is a "cord" that light from another bulb passes through to light up your console. Honestly, if it's not a big inconvience for you, take ot to another dealer. Maybe yours hasn't come un against this problem yet because the vehicle is so new. HTH. -Jim

30,085

I really dont know what is wrong with your focus. Unfortunately we wouldnt be able to diagnose you problem over the internet. your focus could be set up in a number of ways depending on the model and the options and without looking at the vehicle i could not tell you with certainty where the problem lies. i have a 2012 sel as well mine has the lcd display in the dash in which the radio and the console illumination and controls are built in to the APIM. some models have a recall in which the APIM is updated to fix multiple functionality issues. if you have the base radio it is set up completely different. it could be a number of things. if it lights up at all that tells you the bulb isnt bad. the dealer is obligated to fix the issue under warranty keep taking it back

10

The dealer tld me they can't help me as they can't find what's wrong. I have now email for directly and if that doesn't work, e-mail directly to the fords execs.

79,145

You should also contact your local Office of Consumer Affairs & file a complaint against this dealer. The dealer has the needed resources to find an answer to your problem. Sounds to me like they don't like doing warranty work. My local Chevy dealer is like that too. Whenever I've had a warranty issue it always turned into a fight. I always wound up calling GMs corporate office & threatened to get my local Consumers Affairs Office involved. Businesses don't want that kind of headache. I don't like being nasty but sometimes it gets the job done. We're not talking about a 10 year old vehicle with 200,000 miles on it. This is a new car & your dealer is required to fix it!! Good luck. Please let us know how you make out! HTH. -Jim

hi everyone i have the same problem on my focus 2012 the lights on the panel don't turn off where its set the radio

Your Answer:

Focus

Looking for a Used Focus in your area?

CarGurus has 80,843 nationwide Focus listings starting at $1,300.

ZIP:

Ford Focus Experts

  • #1
    Tom Demyan
    Reputation
    1,660
  • #2
    dandyoun
    Reputation
    1,410
  • #3
    Su'ad Barakat
    Reputation
    1,080
View All

Related Models For Sale

Used Ford Fusion
701 Great Deals out of 62,699 listings starting at $800
Used Honda Civic
376 Great Deals out of 49,269 listings starting at $1,499
Used Ford Fiesta
110 Great Deals out of 16,730 listings starting at $2,999
Used Ford Mustang
260 Great Deals out of 37,872 listings starting at $1,350
Used Chevrolet Cruze
498 Great Deals out of 62,216 listings starting at $2,995
Used Toyota Corolla
623 Great Deals out of 66,697 listings starting at $900
Used Ford Escape
1,022 Great Deals out of 112,116 listings starting at $1,000
Used Honda Accord
566 Great Deals out of 103,985 listings starting at $950
Used Mazda MAZDA3
249 Great Deals out of 25,233 listings starting at $1,980
Used Toyota Camry
759 Great Deals out of 73,415 listings starting at $1,195
Used Hyundai Elantra
468 Great Deals out of 48,599 listings starting at $1,700
Used Volkswagen GTI
74 Great Deals out of 6,033 listings starting at $1,999
Used Chevrolet Malibu
489 Great Deals out of 51,744 listings starting at $1,995
Used Nissan Altima
745 Great Deals out of 66,932 listings starting at $1,625

Used Cars For Sale

2018 Ford Focus SEL For Sale
4,335 listings starting at $13,800
2017 Ford Focus SEL For Sale
9 Great Deals out of 381 listings starting at $12,995

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.