convertible top

Asked by Oct 28, 2008 at 09:49 AM about the 2005 Chrysler Crossfire Roadster

Question type: Maintenance & Repair

back window fell out and chrysler dealership cannnot fix or replace the top. has been two months waiting. what do i do? call ed the chrysler help line and still no help.  been over 60 days. my car sits at dealership. not safe to drive

109 Answers

45

Buy a new top and let any respectable collision repair shop install it. Forget Chrysler.

3 out of 4 people think this is helpful.
1,855

I'm not sure where your from, but here where i live, there is an upholstry shop here that does automotive work and they replace tops all the time, you should look for one where you live and see if they can help you. Call around and ask. I looked in the yellow pages under upholsterers and found lots that do automotive/boats etc. Hope this helps.

2 out of 2 people think this is helpful.
30

The back window is falling out of my 05 Crossfire and while i found a shop to repair it it did not last, I was told this is a common problem with not just the crossfire but some sebrings also. My top is immaculate other than this and it is clearly a design flaw that typical of my past experiences with chrylser, they have no intention of doing anything to back up the consumer. I am going to purchase a top from a local shop.

3 out of 3 people think this is helpful.
95

Mine fell out yesterday!!! we called every where for a relacemnt top and was told they are on back order. i went to a shop that fixes tops and also a cnavas shop, they said it will fall out again if they fix them, i need a whole new top. Aftermarket ones are not availbale yet. this seems to be a very common problem with this car. my cay is 2005 and garage kept.

3 out of 3 people think this is helpful.
95

i am number 18 on a waiting list for anew top. they are back ordered.

3 out of 3 people think this is helpful.
60

I have the same problem.There are no tops being made and they do not have any after market tops in producion. what do we do?

4 out of 4 people think this is helpful.
60

have you been abel to find any top? I really need one as well.

2 out of 2 people think this is helpful.
60

I had the same issue. Ended up taking the car to a repair shop and they stitched in a clear vinyl window. It works great... only drive the car in the warm months so no need for heated back window

4 out of 4 people think this is helpful.
60

I have the same problem 3 months out of Warranty, just fell right out of the top and now the local dealer wants 3800$ to fix it. I feel a class action law suit is in order. Chrysler has been no help. I have 60K in Chrysler products in my driveway and they just don't care. I should have bought an S2000, Honda standsa up for the customer and would have good willed this problem in an instant. Especially since it's a known problem. Chrysler doesn't even have a TSB issued for this. Greatly disapointed and if anyone wants to sue I'll be onboard.

6 out of 6 people think this is helpful.
60

I agree with your comments about Chrysler. I have 3 jeeps, and crossfire in family and they offered no help to me.

2 out of 2 people think this is helpful.
80

my name is david with topsinc we can install your top. labor and top for 1800.00. with warrenty .and it takes 3 weeks to do

8 out of 8 people think this is helpful.
80

my name is david from topsinc .we can replase your top with warrenty for 1800.00 .thats top and labor your more than welcome to call us at 772-589-3424

The glass is broken and the top will not go up and down. Do you do the electrical repair for the top as well. I have taken it to two Chrysler dealerships and after 4 mos and 3,000 they tell me they can't fix it and can not replace the top either.

80

we can take care of your problem.the electrical might just be a relay .but won't know until i see it .right now we are on hour 3rd top .that the dealership couldn't fixs.

50

Please go to www.safercar.org and file official complaint. I am having the same exact problem with my 2005 Crossfire. If enough complaints are filed then they will do something about it. This is the first step for issuing factory recalls.

2 out of 2 people think this is helpful.
50

Sorry. The website to register a complaint is safercar.gov

3 out of 3 people think this is helpful.
95

i just got a phone call from the DOT folks, maybe we will get some help afer all!!!!!!!

3 out of 3 people think this is helpful.
70

Today our back window fell right out of our 05 crossfire convertabile, I called everyone with chrysler where we bought the thing and no one will do anything about it! How hard could it be to glue a glass back in.It looks to me like it is just put in with a polyurethane strip ?????

7 out of 7 people think this is helpful.
75

did you get any help with this issue?

1 out of 1 people think this is helpful.
120

I repaired it myself using 3m Windo-Weld, super fast urethane. I used a pillow to apply pressure upwards on the inside and pressed down on the glass to apply a bead. It works great. Just be sure and scrape the old adhesive off of the glass to apply the new material. We cleaned it with Alcohol before applying the product. dave091653@aol.com

11 out of 11 people think this is helpful.
170

The 3M product was great, take the time to clean the window well, 2 people are required for the process. We were lucky since only half the window was loose. Let the 3M product dry 24 hours before driving. Used a knife cutter to remove product that oozzed out during the process after it dried. Living in Dallas with 103 degree weather for 7 days straight and rain, the window held up great. Thank you Dave.

5 out of 5 people think this is helpful.
75

I also used the 3M product, which worked great. In Florida, so hot humid weather. I did have one corner come loose that I need to "reweld", but probably my fault...cleaning well before hand is crucial. Thank you!

2 out of 2 people think this is helpful.
80

I am also in Dallas and this has happened to my crossfire just 1 month after warranty ran out . were did you get the 3m window weld?

3 out of 3 people think this is helpful.
75

Any autoparts store, I think it was about 25.00.

1 out of 1 people think this is helpful.
80

and did you have to release the tension or keep the top fully expanded and latched?

5 out of 5 people think this is helpful.
75

I released the tension to get a proper line up of the top and glass, used old pillows to hold it in place and left it like that for 48 hours. I think someone else here said they waited 24 hours and it worked fine. The stuff is black and really thick...I just followed the directions on the tube.

3 out of 3 people think this is helpful.
40

A little late for most of you, however, our 05 Crossfire lost its glass during our "warm" Tulsa July. After shopping around and deciding NOT to replace our otherwise perfect top, MOSS Upholstery on Peoria re-installed the existing glass. At this time, could not be happier. $150-200 vs WOW .

4 out of 4 people think this is helpful.
10

Thanks for the info. my 2005 x-fire convertible did the same thing. Rear window is still in place but loose on 80% The dealership where i bought it won't do anything except replace the top for $3200. of my money. Question is : does the fix you did last a while? thanks donp@railhead.com

1 out of 1 people think this is helpful.
20

my 05 window was also falling out. i found an upholstery place in Houston called Westside Upholstery, they took the top and the window out and replaced the window. These guys did a very professional job, it looks better than when I bought the car, which was brand new. I had taken it to 3 other upholstery places before and they all told me i need a new top. That's BS. If your top is in good shape you just need someone who knows what they are doing. If you're in Houston just go to Westside Upholstery and talk to Bruce, they will take care of this problem. Ztennispro

2 out of 2 people think this is helpful.
20

no don't buy a new top if yours is in good shape. A good upholstery place that works with tops should be able to take of it. In Houston go to Westside Upholstery and talk to Bruce, the guy really knows what he's doing.

50

after approximately 4-5 years, the crossfire convertible top back window falls out. Chrysler knows full well about the problem and I have been told by reliable sources that they used an inferior adhesive to secure the window to the canvas during production. They also made sure that the defect would show up after the warrranty. If you call Chrysler customer service headquarters, they will provide a new top for 50% of the MSRP cost. You are stuck with a $900+ repair bill. You could also, as I did, locate a reputable convertible top installer in you area who can reglue the glass to the covertible canvas with the appropriate adhesive. I had the entire window fall out and had it reglued for $200.00. The repair took 72 hours: first day to remove the old glue and resurface the inside canvas and window. The second day to apply the adhesive and set the area under pressure to allow the adhesive to cure. The third day to provide a 36 hour curing time and then to check for any leaks. So far, my problem has been resolved with excellent results. I have recommended this shop to other owners who live near me and are experiencing the same problem. I live in Sarasota, Florida and the shop was George Calendar and Sons-941-957-1699.

5 out of 5 people think this is helpful.
215

Thanks for the referal Roger. I hope all is well & You are enjoying your Crossfire. I have been doing these rear windows like this for over 5 years now. Once the economy is better I will go visit the Top Company to see how they use the chemicals. The name of my shop is: Callender Auto Tops & Upholstery, Inc. 2234 2nd St. Sarasota, Florida 941-957-1699 Below you will see a window I reinstalled the whole glass. It was out completely.

6 out of 6 people think this is helpful.

I have 05 crossfire with same problem any repair place near me on east coast jupiter hobe sound stuart ??? thx Ellen

215

Hi Ellen, The way Chrysler has these tops built is terrible! Sadly, They know it. I'm not aware of anyone else using the process I learned from a Top Manufacturer. I know what chemicals to use, they just didn't tell me HOW to use them. I have been gluing rear windows back in for about 5 years now & have the papers to properly use the chemicals . I have 2 different Top Companies that produce AFTERMARKET TOPS. They both fit well & are designed to hold the glass, at least untill the convertible top wears out. Back in the 70's, Convertible Rear Glass never fell out. Like it's supposed to be. If the window is loose enough, I take the convertible top off the car. I glue the glass back to the top & then reinstall after the glue is dry. If We can help you, Please don't hesitate to call us: Callender Auto Tops & Upholstery, Inc. Sarasota, Florida 941-957-1699 8:30am - 5:pm Sincerely, George

1 out of 1 people think this is helpful.
225

I don't know about Crossfires, but on Sebrings the rear window is a separate piece that upholstery shops caninstall. I have broken two (my bonehead bad). The part from Chrysler was about $650 at a glass shop (covered by comprehensive insurance) but the second one only cost a couple hundred at an upholstery shop also covered). Ebay generally has lots of convertible tops listed and occasionally rear windows too. Just be sure that the surrounding cloth matches your top's color, unless you don't mind the off color.

1 out of 1 people think this is helpful.
20

Have your trim shop contact Electron Top Mfg. (800) 221-4476, they will need the plastic parts on the existing top to be resewn but the top will look like new with a much better sealing system around the window.

2 out of 2 people think this is helpful.
20

I am having the same problem right now ! Does anyone know of a place around my area that could re- glue the top on my car ?, I live on the Texas - Okllahoma border about 90 miles north of Dallas

1 out of 1 people think this is helpful.
20

Mine did the same thing. Tried all the adhesives listed on here and none of them worked for any length of time. Found a guy in Houston who made a new top for us. It is not just glued, it has a medal frame around it, and the top is guarenteed. It looks awesome and has held up. Chrysler wouldn't help much, but we did talk them into giving us $400.00 toward the new one. Not much compared to the price of a new top, but every little bit helps.

1 out of 1 people think this is helpful.
20

It is very common on the 05 model. Ours did the same thing. Tried all the adhesives listed, but nothing held. I live in the Houston area, and the heat and humidity doesn't make it easy. Chrysler messed up big time with this and will not claim their mistake. We had to pay for a new top to be made, and installed in my car. They did a famtastic job, and it is guarenteed. It is framed out with a metal frame, not just glued. It has held up very well. No problems since.

1 out of 1 people think this is helpful.
40

I have the same problem. I used contact cement to glue it back in place, but the summer heat was to much for the glue and it also failed. I am now cleaning off the all the glue with acetone ( very carfully not to get on the car finish) Next I going to use a five min epoxy. To hold the window in place I am using a old bedroom pillow wedged between the glass and the back deck with the top down. Sumner (978) 501-5999 if you would like to call and see how this works out.

1 out of 1 people think this is helpful.
170

Hi, it has almost been 12 months in the Dallas heat and the 3M window weld product has held up fine. But we have been worried to use the car as a convertible and haven't tried to put the top down.

40

I removed old old glue with acetone and carefully reglued with 5 min epoxy. Worked great.

1 out of 1 people think this is helpful.
40

Repairing falling out rear window of Chrysler Crossfire Sumner Carey 1. Peel back top from glass on the sides and bottom of the window if it isn’t already. Leave the top edge connected if you can otherwise you will have to glue and position the window at the same time when re gluing. 2. Place a thick towel on back deck to protect the deck from any drips. 3. Use a paper towel wetted with acetone to remove old glue from canvas top and glass. Acetone can be purchased at Home Depot. 4. Remove and shake out the towel periodically to prevent any acetone from leaching thru to the back deck. 5. One all the old glue has been removed from the canvas and the glass while leaving the towel in place jam a old bedroom pillow up into the back deck to force the window glass against the canvas. 6. Mix a small amount of Loctite 5min epoxy (may be purchased at home Deot). Lift the edge of the canvas with your fingers and spread the epoxy along the joint 6”-12” press the canvas down against the glue and check for good coverage. Any minor spillage on the glass may be cleaned up with a razor blade within 2hrs of application. If you spill on the canvas it must be clean immediately with the acetone. 7. Press the canvas into place and hold in place with painters tape. 8. The Loctite 5min epoxy will set in will set in 5 min, but wait 10min before removing tape. Epoxy will fully cure in 24hrs. 9. After your 6”12” section has set (10 Min) repeat epoxy gluing in small 6”-12” sections all around window until completed. My window has survived 105deg F heat for several days now and shows no signs of losing.

1 out of 1 people think this is helpful.
40

Repairing falling out rear window of Chrysler Crossfire Sumner Carey 1. Peel back top from glass on the sides and bottom of the window if it isn’t already. Leave the top edge connected if you can otherwise you will have to glue and position the window at the same time when re gluing. 2. Place a thick towel on back deck to protect the deck from any drips. 3. Use a paper towel wetted with acetone to remove old glue from canvas top and glass. Acetone can be purchased at Home Depot. 4. Remove and shake out the towel periodically to prevent any acetone from leaching thru to the back deck. 5. One all the old glue has been removed from the canvas and the glass while leaving the towel in place jam a old bedroom pillow up into the back deck to force the window glass against the canvas. 6. Mix a small amount of Loctite 5min epoxy (may be purchased at home Deot). Lift the edge of the canvas with your fingers and spread the epoxy along the joint 6”-12” press the canvas down against the glue and check for good coverage. Any minor spillage on the glass may be cleaned up with a razor blade within 2hrs of application. If you spill on the canvas it must be clean immediately with the acetone. 7. Press the canvas into place and hold in place with painters tape. 8. The Loctite 5min epoxy will set in will set in 5 min, but wait 10min before removing tape. Epoxy will fully cure in 24hrs. 9. After your 6”12” section has set (10 Min) repeat epoxy gluing in small 6”-12” sections all around window until completed. My window has survived 105deg F heat for several days now and shows no signs of losing.

1 out of 1 people think this is helpful.
40

Repairing falling out rear window of Chrysler Crossfire Sumner Carey 1. Peel back top from glass on the sides and bottom of the window if it isn’t already. Leave the top edge connected if you can otherwise you will have to glue and position the window at the same time when re gluing. 2. Place a thick towel on back deck to protect the deck from any drips. 3. Use a paper towel wetted with acetone to remove old glue from canvas top and glass. Acetone can be purchased at Home Depot. 4. Remove and shake out the towel periodically to prevent any acetone from leaching thru to the back deck. 5. One all the old glue has been removed from the canvas and the glass while leaving the towel in place jam a old bedroom pillow up into the back deck to force the window glass against the canvas. 6. Mix a small amount of Loctite 5min epoxy (may be purchased at home Deot). Lift the edge of the canvas with your fingers and spread the epoxy along the joint 6”-12” press the canvas down against the glue and check for good coverage. Any minor spillage on the glass may be cleaned up with a razor blade within 2hrs of application. If you spill on the canvas it must be clean immediately with the acetone. 7. Press the canvas into place and hold in place with painters tape. 8. The Loctite 5min epoxy will set in will set in 5 min, but wait 10min before removing tape. Epoxy will fully cure in 24hrs. 9. After your 6”12” section has set (10 Min) repeat epoxy gluing in small 6”-12” sections all around window until completed. My window has survived 105deg F heat for several days now and shows no signs of losing.

40

Repairing falling out rear window of Chrysler Crossfire Sumner Carey 1. Peel back top from glass on the sides and bottom of the window if it isn’t already. Leave the top edge connected if you can otherwise you will have to glue and position the window at the same time when re gluing. 2. Place a thick towel on back deck to protect the deck from any drips. 3. Use a paper towel wetted with acetone to remove old glue from canvas top and glass. Acetone can be purchased at Home Depot. 4. Remove and shake out the towel periodically to prevent any acetone from leaching thru to the back deck. 5. One all the old glue has been removed from the canvas and the glass while leaving the towel in place jam a old bedroom pillow up into the back deck to force the window glass against the canvas. 6. Mix a small amount of Loctite 5min epoxy (may be purchased at home Deot). Lift the edge of the canvas with your fingers and spread the epoxy along the joint 6”-12” press the canvas down against the glue and check for good coverage. Any minor spillage on the glass may be cleaned up with a razor blade within 2hrs of application. If you spill on the canvas it must be clean immediately with the acetone. 7. Press the canvas into place and hold in place with painters tape. 8. The Loctite 5min epoxy will set in will set in 5 min, but wait 10min before removing tape. Epoxy will fully cure in 24hrs. 9. After your 6”12” section has set (10 Min) repeat epoxy gluing in small 6”-12” sections all around window until completed. My window has survived 105deg F heat for several days now and shows no signs of losing.

40

Repairing falling out rear window of Chrysler Crossfire Sumner Carey 1. Peel back top from glass on the sides and bottom of the window if it isn’t already. Leave the top edge connected if you can otherwise you will have to glue and position the window at the same time when re gluing. 2. Place a thick towel on back deck to protect the deck from any drips. 3. Use a paper towel wetted with acetone to remove old glue from canvas top and glass. Acetone can be purchased at Home Depot. 4. Remove and shake out the towel periodically to prevent any acetone from leaching thru to the back deck. 5. One all the old glue has been removed from the canvas and the glass while leaving the towel in place jam a old bedroom pillow up into the back deck to force the window glass against the canvas. 6. Mix a small amount of Loctite 5min epoxy (may be purchased at home Deot). Lift the edge of the canvas with your fingers and spread the epoxy along the joint 6”-12” press the canvas down against the glue and check for good coverage. Any minor spillage on the glass may be cleaned up with a razor blade within 2hrs of application. If you spill on the canvas it must be clean immediately with the acetone. 7. Press the canvas into place and hold in place with painters tape. 8. The Loctite 5min epoxy will set in will set in 5 min, but wait 10min before removing tape. Epoxy will fully cure in 24hrs. 9. After your 6”12” section has set (10 Min) repeat epoxy gluing in small 6”-12” sections all around window until completed. My window has survived 105deg F heat for several days now and shows no signs of losing.

40

Repairing falling out rear window of Chrysler Crossfire Sumner Carey 1. Peel back top from glass on the sides and bottom of the window if it isn’t already. Leave the top edge connected if you can otherwise you will have to glue and position the window at the same time when re gluing. 2. Place a thick towel on back deck to protect the deck from any drips. 3. Use a paper towel wetted with acetone to remove old glue from canvas top and glass. Acetone can be purchased at Home Depot. 4. Remove and shake out the towel periodically to prevent any acetone from leaching thru to the back deck. 5. One all the old glue has been removed from the canvas and the glass while leaving the towel in place jam a old bedroom pillow up into the back deck to force the window glass against the canvas. 6. Mix a small amount of Loctite 5min epoxy (may be purchased at home Deot). Lift the edge of the canvas with your fingers and spread the epoxy along the joint 6”-12” press the canvas down against the glue and check for good coverage. Any minor spillage on the glass may be cleaned up with a razor blade within 2hrs of application. If you spill on the canvas it must be clean immediately with the acetone. 7. Press the canvas into place and hold in place with painters tape. 8. The Loctite 5min epoxy will set in will set in 5 min, but wait 10min before removing tape. Epoxy will fully cure in 24hrs. 9. After your 6”12” section has set (10 Min) repeat epoxy gluing in small 6”-12” sections all around window until completed. My window has survived 105deg F heat for several days now and shows no signs of losing.

225

I would like info on where this shop is located .... Talked with Chrysler today (800 number) and they were no help... wish everyone who has had this problem would flood their lines!!!

225

I received an extended warranty ( 10 yrs - 100,000 ) from Chrysler which includes the back glass problem!!!! yippeeee!!! r.berts@yahoo.com

1 out of 1 people think this is helpful.
225

call this number 800-2427-9753, in todays mail I received an extended warranty that includes the rear glass...

2 out of 2 people think this is helpful.
225

call this number 800-2427-9753, in todays mail I received an extended warranty that includes the rear glass...

30

Call dealership.Just released within the past week, Sept, 2011, Chrysler extended warranty bulletin #23-035-11 extends warranty for 10 years or 100,000 miles on 2005 rear window.

3 out of 3 people think this is helpful.
115

I received a letter from Chrysler last week extending the warranty on the top to 10 years on my 2005 Crossfire Convertible Limited. I bought it used in December 2009 and within a year the back glass started to come apart from the canvas top. I had fixed the glass myself with Monster glue. It looked a bit crappy but it was holding. I immediately made an appointment with the dealership upon receipt of the warranty letter. I had no idea how the dealership was going to fix it and neither did they. The service manager called me that afternoon and told me they were ordering me a brand new top! They ordered and installed the new top and I had it back in a week. In fact just picked it up this morning. The car looks brand new. There seems to be an extra gasket where the window is with the new top. No charge; I am very happy! Also ran through car wash with no leaks. Thanks for listening to your customers Chrysler!

4 out of 4 people think this is helpful.
10

I just had the back window on my 2006 Crossfire fall out. Any advise on talking with my local dealer?

1 out of 1 people think this is helpful.
75

Check on manufacturer's recall.

10

My local dealer in West Palm Beach said only certain 2005 Crossfires are covered by an extended warranty of the convertible top. Do any of you 2005 owners have a specific department/contact at Chrysler that you dealt with?

75

I complained to EVERYONE I could think of, so don't know exactly which one landed me the new top. Some of them as I recall were through the website at Chrysler Corporation (over and over), the BBB, my dealership and you might check earlier feeds here as I think there was another place here. I didn't give up. My car is pristine and I was pissed. Good luck!

10

Thanks. I have two 800 numbers that I'll try: 800 247-9753 and 800 993-1997. I'll keep the thread posted on my progress.

40

I recieved a letter in the mail extending the warrenty on the top from Chrysler . I had a 2005 Limited

40

Repairing falling out rear window of Chrysler Crossfire Sumner Carey 1. Peel back top from glass on the sides and bottom of the window if it isn’t already. Leave the top edge connected if you can otherwise you will have to glue and position the window at the same time when re gluing. 2. Place a thick towel on back deck to protect the deck from any drips. 3. Use a paper towel wetted with acetone to remove old glue from canvas top and glass. Acetone can be purchased at Home Depot. 4. Remove and shake out the towel periodically to prevent any acetone from leaching thru to the back deck. 5. Once all the old glue has been removed from the canvas and the glass while leaving the towel in place jam a old bedroom pillow up into the back deck to force the window glass against the canvas. 6. Mix a small amount of Loctite 5min epoxy (may be purchased at home Deot). Lift the edge of the canvas with your fingers and spread the epoxy along the joint 6”-12” press the canvas down against the glue and check for good coverage. Any minor spillage on the glass may be cleaned up with a razor blade within 2hrs of application. If you spill on the canvas it must be clean immediately with the acetone. 7. Press the canvas into place and hold in place with painters tape. 8. The Loctite 5min epoxy will set in will set in 5 min, but wait 10min before removing tape. Epoxy will fully cure in 24hrs. 9. After your 6”12” section has set (10 Min) repeat epoxy gluing in small 6”-12” sections all around window until completed. My window has survived 105deg F heat for several days now and shows no signs of losing. This worked great no problem for six months.

75

Of note - I also used Gorilla glue (as recommended by a Chrysler tech) for a fix until the recall came through. It worked great!! I had tried the fix as above before that, which didn't last as long or hold as well as the Gorilla glue.

115

I had luck with the Gorilla Glue too. It held for 6 months through all types of weather until I surprisingly received my letter in the mail from Chrysler for the new top. I also have a 2005 CF Limited. I say contact Chrysler directly if you are having issues. I think I had contacted them through their website and told them of my issue. I never really expected anything from my inquiry, so I was totally surprised for the extended warranty and thankful for the awesome customer service.

225

here is number I have used with great success 800-247-9753.... I got a new top .. but ... have had it back to dealership 5 or 6 times. They cant seem to make it stay attached ... the lip on the top wont stay in ... Chrysler is looking for a dealership to try to fix it the right way... But , I did get a shiny, new top ....good luck

10

Chrysler has offered to replace the top on my 2006 if I will pay for the labor which my local dealer estimates to be in the low $700 range.

30

I bought my 2005 Crossfire Roadster in April 2011. It had 88K on it but is much better than most new cars. Mercedes built a great machine with this one. Like everyone else, the back glass started to come loose soon after (might have been doing that before I bought it but didn't notice it) I went to several body/glass shops but nobody wanted to touch it; said it needed whole new top) Then I went to a NAPA store and they gave me the solution; 3-M quick set polyurethane windshield adhesive in a caulk tube...$20. It's black just like the top. I had already seen one sloppy caulk job on another car, so I took precaution with my prep. Lot's of precaution. I use polyurethane adhesive/ caulk almost exclusively in the construction biz; so I know how messy it is. I carefully masked if the fabric and glass with the best masking tape around (Frog Tape) $10 roll at Wallyworld but worth it for this. Then I covered the deck underneath with old towels. Only the left side was loose at the time, so I only did that half. I did this with the top locked in closed/up position so I could stuff rags between the glass and deck to hold the glass up after I applied the adhesive; firm but not too much as to stretch/ distort the canvas. Don't worry about squeeze out ; that's what the masking tape is for. The adhesive sets in about an hour, and after about 4 hrs. the tape can be removed. Carefully trim the caulk with a razor knife between the glass and canvas edge so you don't pull out the caulk with the tape. It looked great, just like a factory job. I had to do the other side about a month later. Then about 6 months after I bought the car, I got that notice from Chrysler about the recall. (10yr./ 100K) The car had 96K on it. I mulled it over, since I had done such a good job with the repair, and the top still looked like new. (they are made very well) I had concerns about a replacement fitting properly; but I took it to the dealer anyway. It's their decision whether to warranty it or not. They eagerly ordered a new top. Well, I live in a little town (about 5K) and this dealer had never done a top replacement before. I have had it back to them 3 times because the new top won't stay attached along the bottom rear. The same problem everyone else has. The new top doesn't seem to be as taught as the old one, but the back glass problem has been solved. I wish I had left it alone now; everytime I lower the top it comes loose again. Let's all get together and have Chrysler fix the problem that fixed the problem. Terry F.

3 out of 3 people think this is helpful.
225

I'm with you, Looks like we traded one problem with another. The lady at Chrysler says pretty much that they have fixed the window problem so we should just deal with it. When the top goes down and back up, it doesnt aways stay put in the lip or track or whatever its called and if I am alone ..... I cannot fix. My husband tried to get them to send us a letter saying they were through with us but they refused. I still have the letter that says the top covered for 10 years / 100,000miles. By the way, dont know if I mentioned or not by my car has less than 22,000 miles!! and my grands love to ride with the top down.

225

email address: r.berts@yahoo.com

30

Chrysler is supposed to have offered 2005 Crossfire owners a 10 year extended top warranty for cars originally sold in certain high heat southern states. My car was originally sold in Michigan but I purchased it here in Florida while the car was still under warranty and I had the warranty transferred to me. My glass is falling out also. I called Chrysler and they gave me an incident number. The car is now at the dealership and they are supposed to be working with Chrysler to see what will be done. My lawyer informs me that since they have offered the extended warranty to a certain class of owners, they have admitted to the problem, and thus they should have to honor all owners (equal protection clause, or such.) It sounds like Chrysler could face a class action lawsuit if we all got together. Will let everyone know what happens.

3 out of 3 people think this is helpful.
10

Chrysler ended up covering the cost of a factory replacement top. I paid the dealer labor charge of about $730. I had to take it back once to get the window seal correctly lined up. A first wash will determine how good a job they did.

225

thought the warranty was supposed to cover total cost of replacement? didnt cost me anything ...

10

Chrysler said total replacement currently applies to only certain serial number2005 cars.

10

I have a 2007 crossfire and the rear window just started to fall out. Does the extended warranty apply only to 2005's?

10

As far as I know. Hopefully at some point they will treat all model years equally but I'm not holding my breath. Actually I was surprised and pleased they have done as much as they have given the age of our cars.

225

I cant say I am pleased ... the top is new but does not stay on !! my car only has 23,000 miles and looks new.. i would like to be able to drive and not be afraid the top will come loose and the window fall out... dont think that is asking too much. Probably the dealership that replaced the top was not qualified... after about 5 return trips, they told us that we would " just have to deal with it ", but Chrysler wont give us that in writing....

6,275

I worked for Chrysler as a Automotive Tehcinician for 11 years. I came upon a problem with my 2004 Grand Cherokee back in 09 with a paint problem. Even as an EMPLOYEE of Chrsyler they basically told me to go scratch my ass! So to all who read this link Good Luck! And I no longer work for Chrysler LLC, they WILL NOT back up any of their products.

115

Sorry to hear the problems Crossfire owners are having here. I feel fortunate that the dealership here in Virginia Beach (Hall Chrysler) got the top replacement right the first time with no charge to me. I will mention if I haven't already that my repair ticket stated that it only took the Technician "1.5 hrs" to replace the top. I'm assuming that is to remove and replace. I was a bit surprised to see this quick labor time since the customer service agent told me that "they have never had to replace a top on a Crossfire". Evidently the tech who worked on my car knew what he was doing because the new top fits like a glove. The first thing I did was run the car through a car wash - no leaks. I am surprised to read an earlier post that someone was charged $700+ for labor costs. So my suggestion for those still having problems is to keep nagging your dealership, go to the Chrysler website and report problems, and if need be, report to the BBB. And if enough owners of more recent models are also having problems (i.e. 2007 as posted above), then I am sure Chrysler may be forced to "get it right". I for one am satisfied will the customer service I received.

2 out of 2 people think this is helpful.
10

FYI...I have an 07 CF with the err window falling out. I contacted Chrysler customer service and if I pay a $500 "deductible" they will replace the roof. I don't think that's too bad

215

Gmorty, The Only Problem With That Is A Chrysler Dealership Will Use Another Chrysler Convertible Top. They Are Designed For The Bond Between The Glass & The Convertible Top Material To Fail Within About 5 Years, Depending How Long You Think You'll Own The Car. That Bond Is Damaged By The UV Rays From The Sun. Most Reputable Aftermarket Tops Installed By A Reputable Auto Upholstery Shop, Are Usually Guarenteed Never To Loose The Bond Between The Glass & Top Material. It Does Cost More Than 500.00 Though. Call Around & Check What Manufacturer They Use & Price. That's Your Best Option. Good Luck!

any referrals for a reputable upholstery shop in southern california? I have a 2005 garaged parked crossfire. Rear window has not fallen out but is separating. Chrysler is no help they tell me to call customer service. Help!

10

Chrysler customer service offered to replace the top on my 2006 but I had to pay for installation. Unlessss yours is one of the certain 2005 VIN numbers they have agree to replace at no cost if your top is in otherwise good condition y. ou may want to reglue the window - sure is

Does anyone know anywhere in Louisiana that can fix the back glass in the 2005 crossfire.

170

Does anyone know a dealership in the Dallas/Ft Worth area who has successfully replaced a convertible top and glass with the warranty option? I called Q Chyrsler Irving and they didn't know about the warranty which worries me about their skill level on the repair. Also with the warranty, was the entire top replaced or just the window? I fixed the bottom half of my glass with 3Mwindow Weld and now the top part has separated. many thanks.

2 out of 2 people think this is helpful.
20

TxChick50 was right on. I contacted my local Chrysler dealership in Torrance, CA and they told me to come in and go over it with the warranty guy. I took my 2005 Crossfire Convertible in, which has approx. 45K miles. He wanted to send me away but then I gave him the Chrysler extender warranty bulletin #23-035-11. He looked it up and they ordered my top today. I should have it back tomorrow. Thanks again TxChick50!

2 out of 2 people think this is helpful.

samibt38, hey, what is this warranty bulletin #23-035-11?? I need more information on this warranty. I contacted chrysler customer service (after hours of stating my claim) they agreed to pay half the cost of the repair. I still feel they are responsible for the full cost. Tell me more about the warranty bulletin.

I have a 2005 Crossfire limited with only 32,000 miles. My rear window separated from the top too. I live in Michigan this was a hot summer. Thanks for the info on the bulletin that is a good place for me to start when calling Chrysler.

10

why does chrysler warrant the back windows of cars sold in the southern states and not warrant cars sold in the north. My sister bought the michigan car and lives in florida when the window fell out. Florida heat caused the window adhesive to fail--not where the car was purchased. Does she have any recourse?

1 out of 1 people think this is helpful.
80

HI, I have a 2005 crossfire and experienced the same problem. I went to the local chrysler dealership and they wanted to charger me almost $3,000 to replace it. I am glad I waited and did not pay them to fix it. I got in contact with a man that works in corporate at Chrysler named Marvin and he explained to me that Chrysler should have replaced the top for me at no charge. He was nice enough to email me papers stating that if they do not pay for it that he will send me a check for the amount i would have been charged. I went back to the local dealership and showed them all the papers that Marvin had emailed me and they all of a sudden had no issue replacing the entire top at no charge. It only them a day to replace the whole top and I got my car back before closing of the shop that day. So for all of the crossfire owners that are experiencing this same issue DO NOT let Chrysler talk you into paying for your own top!! Make sure you get in contact with someone in corporate and explain to them exactly what the Chrysler dealership is doing to you. Oh and DO NOT fall for the excuse that they do not cover certain crossfires because of where they were sold or made. They were all made in the same place and make sure you tell corporate that also. I hope this helps!! Let me know if anyone else has any other questions

4 out of 4 people think this is helpful.

Hello to all! I just called the 1 800 247 9753 # for Chrysler. I gave my VIN #& was told there is no call back on the 2007 crossfire back window! But was told that "everyone" having this problem should report it to this website to COMPLAIN, and just maybe with enough complaints Chrysler will do something. It seems the 2005's were covered? Lets ALL bombard this website, nhtsa.gov

10

Just also reported a rear window problem for my mom's 2005 with 27,800 miles. I called chrysler and got the whole "southern states" thing...and even though she bought the car in Pa and lives in Ft myers 6 months (car stays there year round since 2009), nothing she could do...So I filed the complaint! Thanks to all!!!

80

Hello again, Chrysler is suppose to fix the problem but they keep trying to give their customers some excuse so they don't have too. So here is what happened to me and the contact information of the man who got it done for me. I tried two different Chrysler dealerships and called a customer service number but they all told me the same thing; my car was not covered under the warranty because of where it was manafactured and sold. I then got in contact with the executive referral specialist, Marvin Yacoub, and emailed him the whole situation. I explained to him how I have owned many other Chrysler products and never had a issue with any of them before. I told him how the local dealerships were not willing to help me at all and kept giving me bogus excuses. He replied back in a very timely manner and explained to me that they should have fixed it and sent me a service bulletin ,23-035-11 REVA. He told me that he would get in contact with my local dealership and notify them and for me to call them to make an appointment to get it fixed. I called them and all of a sudden there was no issue at all with them fixing it at no charge to me. I took my car in within the next week and it only took a few hours to fix. I really hope this helps and please let me know if you need anything else and i will try my best to help ! Here is all of Marvin's contact information. Marvin Yacoub - mfy@chrysler.com Phone- 586-274-8174 Fax- 586-497-2112

4 out of 4 people think this is helpful.
10

!!!!!!!!!! Within 5 minutes after receiving your information this morning, Marvin, who was very nice, had a reference number for the window repair and it will be fixed be Chrysler no charge!!!!!!!!!!!!!!!! You guys are amazing!!!!!!!!!!!!! Thanks to you and your team!!!!!!!!!!

1 out of 1 people think this is helpful.
80

I'm so glad that the info helped and they are finally willing to fix it !!!

20

Thx kbrust21 I jus called Mr Marvin and left a message' I live in Texas so we will see wuz up! I took my 2005 convertible to Team Dodge\Chrysler who gave me a sad story about they don't do this kind of work an I should find a upholstery shop "sorry come get your car" :'( But thx in advance say a prayer please ;-);-)

20

I've called this Marvin guy and sent him emails all day he has NOT respond:'( additionally I called the 1800 number got a RUDE person who would not and could not help me :'(:'(

20

Hi this is the REAL-DEAL! I continued to call Marvin Youcoumb and he was no help for me but I did go on Twitter and I tweeted , his guy Mike Driest with Chrysler this guy is AWESOME!! my car will be fixed thanks to Mike Driest, it's the real deal he is a BLESSING! I tweeted him back and forth he referred me to a help desk or something but he personally has been calling me back and forth to resolve the situation MarvinYoucoumb was no help!!!! They will honor 05 in southern states!! It's REAL I PROMISE YOU♡

20

Contact Mike Driest via twitter on Chrysler or 587-497-6044 REAL TALK BE-BLESSED ♡♡

2 out of 2 people think this is helpful.
1,005

I know full well that many folks have had this particular issue, however, the cars were built at the Karman Plant in Germany, many of the 05's sat in the lots and were shipped well after manufacture. These cars utilize all Mercedes parts fro the SLK line, The underpinnings are all Mercedes manufacture, the tops are installed in that plant and any defects are likely caused by the adhesive used in the process. Of course, my top was down most of the time and garage kept. I never did have that issue. Sounds like you have the fix well in hand.

My 2006 Crossfire is having the same issue with the back glass coming unglued from the ragtop. I purchased my car in Gainesville, GA used and it has been in the Georgia heat all this time. Can anyone tell me if Chrysler will help with the 2006 models?

1,005

My dealings with Chrysler were good but I did not have the issue with the glass. It all depends on how well you can communicate the issue to them. It is something that should have been recalled but, you bought it used.

wow...I just bought a 2005 Crossfire a month ago & I hope this doesn't happen to mine! I love the car, it's an awesome little car. Doesn't seem like my window is loose yet either. Thank God. It's a Roadster Limited. I'll have to look closer at it, but noticed when cleaning window on inside, it looks to have stitching around it.

1,005

The stitching is for the opening and under it is the glue from the factory. You know it's a great car, in many ways I wish I still had mine. It was a dream to drive and fairly easy to maintain. If the rear window is good, that's fine, if you live in some of the hotter climes, keep it out of the hot sun and if you notice it starting to come loose. take care of it right away. I can recommend Gorilla Glue. The real heavy duty brown bottle.

Same thing happened to 2005 Crossfire I bought a month ago in central New Jersey. Had glued in. Going to pick up now...praying.... Surprised Chrysler didn't get out in front of this, even though I recognized it's a new company from the Daimler Chrysler days

My 2008 crossfire has also come unglued. Seems like I am reading 5 yrs is the norm. Have complained to BBB, chrysler and car complaints.com. I hope more 2008 models will complain also as a chrysler rep told me to tell others to complain to get a warranty extension. Got a $850 estimate to reglue but think that is too high. Trim guy said he takes off the top to do so. I see new tops online for $650. I wonder if they will fit well?

Here is the problem on the crossfire the original Chrysler top does not have an inside liner there is no support on the glass on the aftermarket top they put a support on the inside to give the window suppor to prevent the window from falling out

Guys if you want to extend the life of your top use any fabric protectant make sure the is silicone free that will keep your top looking like new an water proof depend of the place you live in 2 or 3 times a year cover windows an the paint before you put it on

window almost fell out crossfire. Most wanted 1,600 to replace kept calling found City Auto Top Summit nj. 125.00 to glue primed used window glue no warrenty but would have to replace anyway working great keep looking for someone to glue did not trust myself to do if I could find someone

I have a 2007, I bought the extended warranty. But have already been told it did not cover the injector plastic clips, that the Chrysler mechanic broke himself even after I warned him. Way too many things happening in my life a the time to fight it. and now it is too late. So now the window is starting to fall out of the soft top. Wanna bet the extended $2000+ extra warranty wont cobver it either. I'll let you know.

20

I have a 2005 Crossfire and the back glass fell out about 3 years ago, There is a 3M product on the market called Window - Weld. It's avalible at most larger auto parts stores. It comes in a tube and is applied with a calking gun. I used this to re install my window 3 years ago and haven't had any problems since ! I live in the North Texas area where the summertime temps are well over 100 degrees for 30 - 40 days in a row, and it snows and have numerious ice storms during the winter. Window - Weld is kind of expensive, around $30.00 for a tube, but thats a heck of a lot less than trying to replace the entire top. 3 years and counting ....NO LEAKS.... Good luck

1 out of 1 people think this is helpful.

Your Answer

Add photo

Related Questions

  • Convertible top 1 answer

    2006 Crossfire top will go down ok, but will not go up at all.

    2006 Chrysler Crossfire

    -

    Maintenance & Repair

  • Convertible top & storage 1 answer

    Is it ok? to park your car in a garage with the top down for a long period of time like a year? I have a 2006 Crossfire roadster, and I try to only take it out on nice clear (dry) dsys, in-betwe...

    2006 Chrysler Crossfire Roadster Limited

    -

    Maintenance & Repair

  • convertible top operation 2 answers

    top does not retract. operating button light is blinking.

    2007 Chrysler Crossfire Roadster

    -

    Maintenance & Repair

  • 2005 crossfire convertible top 1 answer

    I have tryed to get my top replaced here in Virginia starting since last year same story we not fix it called 800 number many times any help

    2005 Chrysler Crossfire Roadster Limited

    -

    Maintenance & Repair

  • My convertable top will not open 2 answers

    Why wont the convertable top open on my 2008 Seabring

    2008 Chrysler Sebring LX Convertible

    -

    Maintenance & Repair

Crossfire

Looking for a Used Crossfire in your area?

CarGurus has 386 nationwide Crossfire listings starting at $3,900.

ZIP:

Search Chrysler Crossfire Questions

Chrysler Crossfire Experts

#1 Tom Demyan
Tom Demyan
Reputation 340
#2 mybanez
mybanez
Reputation 310
#3 kcr99
kcr99
Reputation 220
View All

Related Models For Sale

Used Chrysler Crossfire SRT-6
15 listings starting at $6,855
Used Ford Mustang
679 Great Deals out of 38,185 listings starting at $1,750
Used Chevrolet Corvette
351 Great Deals out of 20,187 listings starting at $3,688
Used Pontiac Solstice
27 Great Deals out of 472 listings starting at $1,995
Used Nissan 350Z
85 Great Deals out of 1,420 listings starting at $4,500
Used Chrysler 300
515 Great Deals out of 20,635 listings starting at $1,500
Used Dodge Charger
540 Great Deals out of 28,650 listings starting at $2,275
Used Mercedes-Benz SLK-Class
75 Great Deals out of 1,414 listings starting at $2,195
Used Mazda MX-5 Miata
110 Great Deals out of 4,431 listings starting at $2,300
Used BMW 3 Series
1,768 Great Deals out of 40,799 listings starting at $1,250
Used Infiniti G35
121 Great Deals out of 3,588 listings starting at $2,195
Used Chrysler Sebring
49 Great Deals out of 3,700 listings starting at $1,994

Used Cars For Sale

2007 Chrysler Crossfire Roadster For Sale
7 listings starting at $6,885
2006 Chrysler Crossfire Roadster For Sale
8 listings starting at $7,500
2005 Chrysler Crossfire Roadster For Sale
19 listings starting at $4,995