What does the Car with the Lock going through it mean on the instrument panel? I can not start my car and it is frustrating as to why? When i get in the car lights turn on and instruments light up and radio turns on and everything but once i turn the key that light comes on and I can not start the car, can anyone provide some guidance on this matter?


Asked by Jan 04, 2014 at 06:18 PM about the 2011 GMC Terrain SLE1

Question type: Maintenance & Repair

Remote Started the Car and put my key in to take off and it shutdown, Tried to manually start the car and Car Lock light came on and will not start, I can no longer Remote Start or Manually start the car, Battery is fine, Car Starter make noise when trying to start it, but still no start, Called OnStar they said the car is not locked out due to Security, Completely lost as to whats going on.

4 Answers


Are you trying to use a new or different key? The symbol that you asked about is for the security system. For some reason it has shut the truck down. HTH. -Jim

5 out of 5 people think this is helpful.

Same problem with my 2012 Terrain. Didn't start on Saturday. Had it towed by the dealer. Called Monday they said they needed to order a new ECM. Picked it up yesterday and went straight home. Went to leave this morning - no start. Called them again. Went to get the spare key and tried it with that; it started. So I tried my regular key again and it worked. Drove to the dealer to check it out. He claimed he didn't tell me that both keys needed to be reprogramed. Went out to their lot to go home and it didn't start again!! Back to the loaner. He said they reprogrammed the ECM and another something and the keys, but he wasn't convinced it would work. He 'thinks' the one key is bad. I find that a bit suspicious that both the ECM and key would go bad on one weekend. 'He' is the service mgr, not the mechanic.

John Carson

Inmy older Buick w/remote start and I believe I was told on this one also, if the car is locked, and you remote start it, you have to get inside and press the unlock button. I'm not sure if you have to turn it off before pressing the unlock button, or can do it while running. In my older Buick, I had to press the lock button, then the unlock button. It sounds like you got a dunce service writer who made an attempt to blow smoke up your wallet.


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