2011 Yukon Denali Hybrid power steering

Asked by May 18, 2016 at 09:45 AM about the 2011 GMC Yukon Hybrid 4WD

Question type: Car Customization

Lost power steering while parking, wheel just won't turn out of the blue. Service power steering light came on, too.  Is this a fluid issue usually?  a pump issue?

2 Answers

257,805

one or both, or the rack itself. You'll have to get under the hood to check or have it towed to the nearest garage.

13,195

Check The TSB~~~General Motors Corp. has told its technicians the problem occurs when customers apply the brakes and turn the wheel at the same time, which easily can happen as drivers try to park. "It's a natural condition with ... medium-duty to heavy-duty vehicles, it's been a condition since Day One that they were ever built," GM employee Ronald Klemme said in a deposition. "I'm very knowledgeable of (the) condition. I don't acknowledge, I guess, that there's a problem there." In November, however, a Wisconsin jury awarded $120,000 to a plumber who was often unable to steer his GMC pickup truck and was denied a refund or new vehicle after he complained. GM must pay an additional $259,000 in attorney's fees by Tuesday. Vince Megna, a Waukesha, Wis., lawyer who represented the driver, said the case exposed "unbelievable mismanagement" by GM at a time when it is receiving $13.4 billion in government loans and has said it might need more. Besides manufacturing vehicles with the condition for years, he accused the Detroit automaker of acting unethically by not disclosing it to customers. "You can't tell people they're getting the greatest car manufactured on the face of the earth and then three months later admit it doesn't steer right," said Megna, who is looking into the possibility of a class-action lawsuit. GM spokeswoman Geri Lama said the automaker would continue to treat the condition as normal and try to resolve customer complaints on a case-by-case basis. An internal company bulletin shows that the Chevrolet Avalanche, Tahoe, Suburban and Silverado Classic; GMC Sierra Classic and Yukon; Cadillac Escalade; and Hummer H2 are at risk for the steering lock-ups. The problems affect various model years dating back to 1999.

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