2011 Buick La Crosse instrument cluster light problems


Asked by Jul 29, 2016 at 06:16 PM about the 2011 Buick LaCrosse CXS

Question type: Maintenance & Repair

In August 2011 I purchased a new Buick La Crosse (VIN 1G4GE5EDOBF313389) from Boulevard Buick in Long Beach, CA. Within the first 2 months the instrument cluster lights and display would turn off and on at random times while driving (night and daytime). We brought it to the service department several times over the past 4 years but since it was an intermittent issue, they could never get it to occur while there. So, it was never repaired and continues to this day. I don't believe they tested/drove the vehicle long enough to experience the problem. Another problem that has occurred randomly which is even more dangerous is the engine shuts off (while driving) and "reduced engine power" and "lower and raise window" appears in the display. Usually it takes a few minutes (sometimes stuck in middle of road!) then it will start back up.   Unfortunately as of 8/2015, the bumper to bumper warranty has expired. Since these issues were never resolved while under warranty they should be!!

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