Problem with SYNC and iPod

Asked by Apr 17, 2011 at 08:18 PM about the 2011 Ford Escape XLT 4WD

Question type: Maintenance & Repair

Anyone having issues with SYNC no longer communicating with an iPod?   My iPod worked great from day one in February of this year.  Last week I told SYNC to play a certain play list and the “nice lady” said, “Speech control not available with this device.”  She gave me the same message with every command except pause. Speech commands worked at 7:30 that morning but not at 4 PM that afternoon.  Nothing had changed. I hadn’t disconnected the iPod.  And interestingly, on Friday, three days later, it started to work again.  Now each time I try it, I wonder if it will work.

1 Answer

I *think* what I was doing was asking to have the iPod accessed without first identifying that I wanted SYNC to access the USB. This issue hadn't happened in months until a couple of weeks ago, which is when I realized I wasn't saying USB first. I know that isn't necessary every time, but somewhere along the way, my Escape lost the USB connection so I had to tell it to reconnect.

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