2010 Chevy impala

Asked by May 14, 2016 at 12:07 PM about the 2010 Chevrolet Impala LT

Question type: Maintenance & Repair

When I put a cd in the radio the word err displays an it ejects the cd. All other
functions are working

1 Answer

More than likely the laser inside the unit that reads the CD has failed. This assumes you have tried multiple different CDs, including store bought CDs. Sometimes it is a laser alignment issue, but that is not something a typical tech could or would fix, especially considering the cost of a decent after market replacement is cheaper than three hours of labor that may or may not fix the problem.

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