Heater off when command start used

I just purchased this vehicle, and it has factory command start. When I use the
command start, the heater doesn't go on, so even the car is warmed up, the
inside is frozen, and the windshield will not be cleared. Is there a setting that I
need to change somewhere? We park outside, live in Saskatchewan, and the
whole point of command start is to get into a warm car...