how do you get a ford dealer to fix what they broke in your car.. is here a bureau of auto repair or do i go to the better business bureau?? thank you

Asked by Feb 07, 2017 at 06:49 PM about the 2009 Ford Flex Limited AWD

Question type: Maintenance & Repair

took my car back for fixed when dealer did oil change,( tire rotation which i
didn't ask for)they claim it was not their fault but was willing to charge me
over 350.00 to fix the problem, since then the oil change  light on, and low
pressure tire....on also....  i had taken it to a name brand dealer earlier to
get something else fixed, they informed me that whomever did the oil
change broke something which was why my car was leaking oil, i had NO
oil in car and they put 3 quarts in, meanwhile a saleman tried to get me to
buy a car, why you will not acknowledge what you did to my car, so why
would i buy a new or use car from you.... after asking for my car after 15
minutes i go to look for it, i had to get my car,, they would not bring it to the
front where they suppose to... got in the car and my armrest is now broke,  
drove up to the saleman and informed him and got back in my car cause i
was angry , very pissed and peeved enough to do damage, call the store
on way home, was told to bring car in,, but i was also told earlier not to
drive the car,, what kind of nonsense is this.. so tomorrow when i return i
will be picketing this dealer.. a woman alone is prey?????? so sorry i went
to this dealer. what happen to honest  stores.. from his experience i will
need to see my car worked on, later for shop insurance.. 3 hours later all 3
quarts in a puddle in the driveway   not good. now i can't drive it at all, all
because i went to  upper marlboro ford

3 Answers

76,615

Talk to the manager or the owner of the dealership. Be firm and polite but don't take no for an answer.

1 of 1 people found this helpful.

i did talk to a manager, he claim perhaps yet they check the car that since i am from washington state(been on east coast for 2 years with this car) the weather cause the issue of the oil sensor to break down, if so why didn't they discover that when they change my oil.. but when i left state of Ga, i was at a ford dealer to road ready my car, and they said it was go to go.. do i need to or have cause to go to an attorney. i have puddles in driveway so bad that i park it on the street and the ground is black with oil. whatever they did it now leaks much faster, now i can't drive it at all

76,615

An oil change is just an oil change, not a vehicle inspection. If they broke the arm rest then that is on them.

Your Answer

Flex

Looking for a Used Flex in your area?

CarGurus has 7,655 nationwide Flex listings starting at $4,900.

ZIP:

Ford Flex Experts

  • #1
    JMorales07
    Reputation
    310
  • #2
    hashishmeat
    Reputation
    170
  • #3
    floptheriver
    Reputation
    150
View All

Related Models For Sale

Used Ford Explorer
836 Great Deals out of 62,891 listings starting at $1,000
Used Ford Edge
771 Great Deals out of 50,060 listings starting at $2,499
Used Ford F-150
2,264 Great Deals out of 181,514 listings starting at $1,000
Used Ford Expedition
368 Great Deals out of 19,529 listings starting at $1,295
Used Honda Pilot
467 Great Deals out of 29,702 listings starting at $1,444
Used Dodge Durango
300 Great Deals out of 21,206 listings starting at $2,195
Used Chevrolet Tahoe
659 Great Deals out of 39,344 listings starting at $1,000
Used GMC Acadia
789 Great Deals out of 47,329 listings starting at $2,995
Used Chevrolet Traverse
661 Great Deals out of 34,485 listings starting at $4,950
Used Toyota Highlander
434 Great Deals out of 26,705 listings starting at $1,800
Used Honda Odyssey
319 Great Deals out of 23,794 listings starting at $950
Used Ford Escape
1,039 Great Deals out of 86,018 listings starting at $1,188
Used Buick Enclave
494 Great Deals out of 24,433 listings starting at $3,990
Used Toyota Sienna
307 Great Deals out of 26,385 listings starting at $1,700
Used Chevrolet Suburban
336 Great Deals out of 21,644 listings starting at $1,900

Used Cars For Sale

2018 Ford Flex Limited AWD For Sale
48 listings starting at $39,887
2017 Ford Flex Limited AWD For Sale
8 Great Deals out of 171 listings starting at $27,483
2016 Ford Flex Limited AWD For Sale
3 Great Deals out of 135 listings starting at $25,000
2015 Ford Flex Limited AWD For Sale
52 listings starting at $21,909
2014 Ford Flex Limited AWD For Sale
6 Great Deals out of 106 listings starting at $15,135

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.