I get an occasional no start no crank symptom from my 2009 journey. It just leaves you stranded. Do you know the problem?


Asked by Jul 30, 2015 at 10:46 PM about the 2009 Dodge Journey SXT

Question type: Maintenance & Repair

Battery, starter, fob all are fine

14 Answers


Remove and clean battery terminals als check wire connections to starter making sure they are tight.

1 out of 1 people think this is helpful.

How do you know your key fob is good?

8 out of 8 people think this is helpful.

I have a New key fob...this problem of no start no crank is all over the internet but no-one has an answer to the problem. Is it the neutral safety switch?

6 out of 6 people think this is helpful.

The neutral safety switch, control the starter motor to run only in park or neutral if the neutral safety switch is bad you can see to kind of problem. 1 the engine crank in all gears or 2 the engine don't crank in any gear. simply don't crank. if your problem of the key fob is solve but you don't have crank you need to verify the batt condition, neutral safety switch, starter motor. but listen in this vehicle the starter motor is controlled by the pcm, if the pcm don't receive the signal from the key fob (anti theft) the pcm don't give the signal to the starter motor.

1 out of 1 people think this is helpful.

This problem is common with similar Chrysler ignitions even without key fobs. I've also read that it's not the starter or battery either. I don't wanna just throw money at it if nobody including dealers can figure it out. It's hard to believe there's no definite solution to be found, even with all the complaints

2 out of 2 people think this is helpful.

Did not say it was the starter the starter or battery just told them to check the connections to them.


When you go to start the car and you turn the key see one red light just a red point iluminate and then go off the system is good but if the light stay on you have a problem whit the theft system. When you go to start the car and turn the key and you don't see the check engine light on you have a problem with the "auto shutdown relay" . The check engine light in those car iluminate after you try to start the car, but if the light is not iluminating in the moment you turn the key you have a problem in the "auto shutdown relay". You can make a jump cable to prove. If you have a problem with the alternator to you have a problem in the PCM because the voltage regulator is inside the pcm and you maybe have a problem with the auto shutdown relay. You can do a prove with doing a jump wire in the auto shutdown relay if the car start you need to check the pcm.

1 out of 1 people think this is helpful.

Has anyone figured this problem out? I put in a new starter and the ignition recall but still has starting issues.

4 out of 4 people think this is helpful.

I am having the same issues.. anyone find out what is causing this?? I cannot wait to get rid of this truck. Smh.


I have had my 2009 Journey to the dealer 4 times with this same problem. I have noticed it happens mostly when raining or Temps in the 90's outside. The dealer has had my vehicle for over 3 weeks. I am driving their loaner 2016 Jeep Liberty. This morning my husband took his Ford F150 to do errands because the Jeep, for the 4th time in 3 weeks, won't start. Same thing as the Journey! I am very frustrated. No answers.

1 out of 1 people think this is helpful.

I bought a 2010 Dodge Journey and am having the same issues. I spoke with dodge and they said that they won't issue a recall unless more people start calling and complaining. There is no known solution to the problem but I think everyone needs to start calling and complaining. I know for a fact that they've had several complaints but apparently not enough. Let's flood them with calls! The number is 1- 800- 521- 9922

My 2010 Dodge Journey has the no start problem but it didn't start doing it until they did the recall for the ingnition switch. It also stalls when stopped in carpool line at school!


The cause is definitely the neutral safety switch. I have a 2009 Dodge Journey and I have had the same problem for months now. Where it will start just fine one day then the next it will fail to start. I have actually been stuck somewhere because my car has failed to start. When your car will not start, turn it on, push your break in, and put the gear in neutral. Once it is in neutral, start your car. This should allow your car to start. If it starts, then you know that the problem is for sure the neutral safety switch. The neutral safety switch is not a very expense part.Anywhere around 20-60 Dollars. In most models, they have the neutral safety switch in the transmission. Dodges, Jeeps, and Chryslers have them on the bottom of the transmission. Which is clearly not smart because water and what not gets inside the neutral safety switch very easily, which causes the malfunction. If you are handy with tools or knows somebody that can fix it for you, there are youtube videos that are very specific and helpful and actually, step by step, show you how to change it out. It is so simple that the people who call themselves "professional mechanics" forget about it or just want your money and keep you coming back for more.

2 out of 2 people think this is helpful.

jmaynard3 is correct it is the swafety switch. this happens to me every time it rains. Had everything replaced a yr ago battery, starter, recall for harness and ignition, and it still happened and mostly when rain. Did this trick today and it started right up. Thanks for the info, now I can sell this pos......

2 out of 2 people think this is helpful.

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