The dealership removed then lost the engine cover pieces from my 2006 TDI. They tell me I don't need it. It only damps some noise. Is this true? They won't replace it as it costs $500.

20

Asked by Nov 16, 2015 at 11:22 PM about the 2006 Volkswagen Jetta TDI

Question type: Maintenance & Repair

10 Answers

Baloney. They are trying to take you for a fool. It does more than dampen noise, and even if that's all it did they have to replace it. It was put there at factory for a reason DO NOT let then get away with this. Start polite, and if the dealer still refuses throw a fit in public, make sure customers can see.

6 of 6 people found this helpful.

Call 1-800-822-8987 - VW Of America Corporate Customer service -VW has a bad reputation lately as is. They should not make it worse than it is by dealers pulling this crap. It also has to do with air-flow around engine.

5 of 5 people found this helpful.
79,635

If they lost the pieces then they owe you a replacement regardless of the cost. Be very firm and take them to court if necessary. They will settle as they have no excuse. Try and get them to admit they lost the pieces in writing. If you have it in writing then you have them by the short hairs.

3 of 3 people found this helpful.
79,635

You could offer to accept used pieces if they are in good shape. The dealer would save money and you get what you want. It is a small compromise but it could smooth things over with the dealer.

2 of 2 people found this helpful.
70,955

That's absolute nonsense!! They have to replace them!! Them telling you that you don't need these pieces is one of the biggest crocks I've ever heard!! As Fordnut said, they're there for a reason demand that they replace these parts. If you get nowhere with the service manager, again, do as Fordnut said. Call customer service. You pay top dollar for top quality service at the dealer. Not to lose valuable pieces of your car. Oh my God!! HTH. - Jim

1 of 1 people found this helpful.
Best Answer Mark helpful

Well said Jim. Absolute (beep)

5 of 5 people found this helpful.
257,695

Another reason I don't go to dealerships unless absolutely necessary. Had a similar experience.

1 of 1 people found this helpful.
20

Good advice, but it seems with these guys I need more concrete evidence from Volkswagen that these pieces have function. Where can I get that? Also, they say it is 2 pieces that total more than $500. Is that even true? This all started when they botched a fuel filter replacement that left me stranded.

2 of 2 people found this helpful.

Do what Full_of_Regrets suggested. Get it in writing, that they "lost" the parts, the dealer can not deny that... or they will be subject to punitive fines, payable to you if they deny it. That dealer needs to cut their losses and replace it. Now. If they will not give you a document that says they lost it (which there is really something fishy about that) you still have a solid case. Go to another dealer and ask what function it has. In writing. You may even have to pay a fee for that, but can be recovered in court.

4 of 4 people found this helpful.
257,695

You can also lose the frustration and hassle a just procure the parts yourself in a salvage yard or eBay for much cheaper. $65....http://www.ebay.com/itm/MK4-VW-GTI-JETTA-TDI-1-9T- ENGINE-COVER-BAY-TRIM-BADGE-GOOD-FACTORY-OEM-YM- /381465480192? fits=Model%3AJetta%7CSubmodel%3ATDI&hash=item58d11d4c00: g:kj8AAOSwIwhWRQIr&vxp=mtr

Your Answer

Jetta

Looking for a Used Jetta in your area?

CarGurus has 34,344 nationwide Jetta listings starting at $1,295.

ZIP:

Volkswagen Jetta Experts

  • #1
    Goodwrench707
    Reputation
    2,460
  • #2
    Deathjam4
    Reputation
    1,950
  • #3
    Scott Sr.
    Reputation
    1,470
View All

Related Models For Sale

Used Volkswagen Passat
365 Great Deals out of 20,112 listings starting at $1,288
Used Honda Civic
756 Great Deals out of 69,402 listings starting at $1,000
Used Volkswagen GTI
131 Great Deals out of 8,167 listings starting at $2,100
Used Honda Accord
1,022 Great Deals out of 57,886 listings starting at $1,099
Used Volkswagen Golf
103 Great Deals out of 4,877 listings starting at $2,500
Used Toyota Camry
928 Great Deals out of 80,593 listings starting at $1,440
Used BMW 3 Series
1,094 Great Deals out of 33,275 listings starting at $999
Used Toyota Corolla
781 Great Deals out of 53,912 listings starting at $1,200
Used Audi A4
270 Great Deals out of 11,880 listings starting at $199
Used Nissan Altima
987 Great Deals out of 77,439 listings starting at $1,000
Used Mazda MAZDA3
359 Great Deals out of 26,195 listings starting at $950
Used Volkswagen Beetle
190 Great Deals out of 7,387 listings starting at $1,450
Used Ford Focus
804 Great Deals out of 55,008 listings starting at $800

Used Cars For Sale

2014 Volkswagen Jetta TDI For Sale
25 listings starting at $13,797
2013 Volkswagen Jetta TDI For Sale
9 listings starting at $12,560

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.