2007 Ford Five Hundred Doesn't Fill Up Gas all the way

Asked by Nov 18, 2014 at 07:35 PM about the 2007 Ford Five Hundred SEL

Question type: Maintenance & Repair

Recently, I've been reading online a lot about this issue that other people have had like
myself (but different vehicles.) I live in NJ so I do not pump my own gas. When going
to the gas station, the car begins filling up but usually within a couple seconds goes
off. Usually the gas station rep comes back, pushes the lever again and walks away.
Low and behold, it goes off again. The pump needs to be babysat in order to fill my
tank. This is not something that is at one station only, it has occurred at basically ever
gas station I've been to. It's fairly annoying, and quite embarrassing to have someone
stand there while I try to get gas. I don't know much about cars, so forgive my
foolishness....

My questions are:

Is there something mechanically wrong with my car (some faulty sensor, or something
wrong with the fuel system)?

If so, how do I go about fixing it (bring it to a mechanic, etc.)

Is this a known issue?

Thanks in advance for any help!

1 Answer

13,135

Depending on how the fill tube is shaped going into the tank, the fuel that comes out of the pump is back feeding causing the pump to turn off. This is a safety built into the pumps to prevent fuel splashing back at you. The fill tube may have a sharp angle before entering the tank causing this to happen. Not much you can do to alter the design of the vehicle.

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