Jumped timing

Asked by Jan 20, 2016 at 10:13 AM about the 2007 Chrysler 300 Base

Question type: Maintenance & Repair

my 2007 2.7 liter Chrysler 300 water
pump went I took it to the shop to have
it replaced and when the guy put it
back together he said something
about the tension and since its been
running it has jumped timing twice
could this damage the motor and can
it be fixed without replacing the motor

3 Answers

83,175

Why wasn't the tensioner replace right then and there? Yes it can cause engine damage, anywhere from bent valves to broken Pistons and worse possible scenario cracked block.

Well when he put it back together he said something about the tensioner not working to tighten the timing chain so we got him a new one. in fact we bought a new water pump and new timing chain and all of its surrounding components with the new tensioner and oil pump it was a whole kit but after he so-called replaced everything he said that he started the car and the he hear a big piping noise or something even though the tensioner came with the water pump and timing chain all of its components and an oil pump as a kit he said that it had to be the wrong tensioner when asked for the one that he originally took off the car he said that it fell apart when he took the car down and he had thrown it away but after speaking with him about my she being in a better condition when i brought it there he all of a sudden found the old tentioner pen that he said had popped out and fell apart when he origional took the car down he said that he found the old one under the car and that he had fix the car but when backing out of the garage it jumped timing again when I took the car to the shop it sounded fine you couldn't even hear it running but after hearing it run before it jumped time and the second time it sounded like it had a very serious miss to it. I don't know what he has done do you think this car it needs a new engine now he wants to give half of my money back

83,175

Ok now it's getting nasty, it sounds like he didn't know what he was doing, you always compare parts before installing them to prevent problems like this, and it is quite normal for an old hydraulic tensioner to fall apart once the release pin is removed after installed that is how it hold tension on the chain during start up before the oil pressure rises to maintain the hydraulic part of the tensioner. So it is possible that there is a failed part that was installed that is causing the problem or he didn't do the job correctly and he wants to offer half your money back cause he no longer want to be plagued with having to tear it back down to find out what he did wrong. Now when I had my shop and a problem like this happened I would tear it back down to find what went wrong, this I would do at no charge to the customer, if it was something I did that caused it I would cover it totally, and if it was a part failure I always used high quality products so if it did happen at least some of my labor was covered by the products warranty. That is just the cost of doing business and getting and keeping customers. So you could take the money and run, threaten legal action with the BBB if he is a verified business, tell him you want a full refund and then go to a certified shop and have it fixed right. So please when looking for a place to have your vehicle worked on use a place that is certified, most good shops have it displayed that they are. I hope I have helped in this matter, it is tough to be on the receiving end of bad stuff.

Your Answer

Add photo

Related Questions

  • My 2005 Chrysler 300 transmission jumps 2 answers

    When I'm driving and my car goes to second gear it jumps, like a sudden jolt...what could this be?

    2005 Chrysler 300 Base

    -

    Maintenance & Repair

  • my 300 won't start 1 answer

    First snow, i got off work and started my car and it stalled out. It did this 3 times. The 4th it won't turn over now. I don't know what to do?

    2006 Chrysler 300 Limited

    -

    Maintenance & Repair

  • 2007 Chrysler 300 won't start after a car wash 8 answers

    So after i washed my car and wiped down the inside i tried to start it to go home and it just started acting weird the lights would flicker and dim and then they would be fine and my cd player was a...

    2007 Chrysler 300 Touring

    -

    Maintenance & Repair

  • Starter 10 answers

    I have a 2005 Chrysler 300 touring and all the lights, radio, etc works fine, but once i turn the radio on for a long period of time (30-60) minutes after that when I switch the car on it does not...

    2005 Chrysler 300 Touring

    -

    Maintenance & Repair

  • Timing 1 answer

    When a 2000 chrysler cirrus 2.5l jumps time (timing belt breaks and out of time) and you put on a new one, how do you time it?

    2000 Chrysler Cirrus 4 Dr LXi Sedan

    -

    Maintenance & Repair

300

Looking for a Used 300 in your area?

CarGurus has 22,564 nationwide 300 listings starting at $1,000.

ZIP:

Search Chrysler 300 Questions

UK Questions

Are you a UK consumer? CarGurus now has a discussion forum in the UK.

Chrysler 300 Experts

#1 Jetlounge
Jetlounge
Reputation 1,540
#2 Eddie_G1
Eddie_G1
Reputation 840
#3 Whatisit
Whatisit
Reputation 780
View All

Related Models For Sale

Used Dodge Charger
471 Great Deals out of 30,145 listings starting at $2,275
Used Dodge Challenger
338 Great Deals out of 25,194 listings starting at $7,988
Used Ford Mustang
549 Great Deals out of 42,538 listings starting at $1,699
Used Chevrolet Impala
892 Great Deals out of 35,184 listings starting at $1,700
Used Jeep Grand Cherokee
905 Great Deals out of 66,419 listings starting at $300
Used Cadillac CTS
378 Great Deals out of 13,172 listings starting at $1,750
Used Nissan Maxima
390 Great Deals out of 24,609 listings starting at $999
Used Chevrolet Tahoe
862 Great Deals out of 27,925 listings starting at $1,700
Used Ford F-150
3,036 Great Deals out of 207,199 listings starting at $1,990
Used Chevrolet Silverado 1500
2,580 Great Deals out of 151,095 listings starting at $1,500
Used Honda Accord
995 Great Deals out of 74,838 listings starting at $899
Used BMW 3 Series
1,517 Great Deals out of 38,747 listings starting at $1,495
Used Chevrolet Malibu
1,126 Great Deals out of 82,058 listings starting at $1,800

Used Cars For Sale

2014 Chrysler 300 Base For Sale
14 Great Deals out of 546 listings starting at $9,999
2013 Chrysler 300 Base For Sale
10 Great Deals out of 215 listings starting at $10,721