Convertible will not go down and switch flashes


Asked by Nov 07, 2014 at 06:56 PM about the 2003 Mercedes-Benz CLK-Class CLK 320 Cabriolet

Question type: Maintenance & Repair

Had a friend borrow my car and didn't know he had to release lever before trying to put down top. Now the power windows will go down when attempting to put down top, but once windows go down the convertible top switch flashes and nothing happens...Any ideas ?

12 Answers


Check fuse,s,,and it is possible,that when your friend,did not unlatch the top,he damaged the motor.

3 of 3 people found this helpful.

Try having it reset,,,, If it does not do anything, maybe ur friend might have burned the motor that lifts the top !

6 of 6 people found this helpful.

try doing it again w/ the right sequence on how to kift up the top, it might reset by itself ! U need to open wide all doors, windows down before u release it thru your latch then try lifting up switch ! I know it does not broke (motor) easily ! Who knows, u might get lucky ! Thats wat happened w/ mine ! Good luck !

6 of 6 people found this helpful.

Was able to get it repaired by reversing the procedure of manually putting the top down. When doing so heard a double click that was for rear hatch cover locking back into place. Works perfect now...Appreciate all the ideas and input.

8 of 8 people found this helpful.

Thank you for the info I just save myself 1,400.00 because Mercedes wanted to replace the switch. I told the mechanic to put the top down manually until it Clicks and there you go it works.

3 of 3 people found this helpful.

charges resistor fuse top need to be changed

8 of 8 people found this helpful.

mercedes convertible clk

5 of 5 people found this helpful.

I have an 03 CLK 320 convertible. Top releases in rear, comes up and hatch opens... Then top stops. Will close when switch is pushed. No fluid leaks. Any ideas

21 of 21 people found this helpful.

I broke the plastic that cover the swich to open the top of my Mercedes clk 320 any ideas who sells the replacement part? Thank you

3 of 3 people found this helpful.

I have a 1999 Clk 320 mercedes having problems with my convertible top. Once you get it down it will not go back up... what should I do? Any suggestions please?

2 of 2 people found this helpful.

I took mine to Mercedes who said the top motor needed replacement and quoted at $3600 repair. Auto Row does not hire their own mechanics and I took my CLK 320 to the independent shop where Mercedes sends their cars to. He hooked the car up on his computer and found there is a relay which went out and did not charge the $160 that Mercedes charges for the computer diagnosis, he (the independent shop) was booked up with Mercedes and BMW repairs from auto row and referred me to another independent shop down the street which does only Mercedes. This shop also hooked my CLK on to his computer for free and found there was a relay out. He was also booked up by Mercedes auto row work and could not schedule my repair for 2 weeks. I called the Mercedes Parts Dept and found the top relay was in stock and then transferred my call to Service which installed the $50 relay for $100 and the work was completed immediately. Mercedes quoted $3600 for this work originally and settled for $150 and the job was done right. Remember Mercedes does not pay their own mechanics the rates they charge the customer, the job it out to other shops which charge lower prices and those independent mechanics are usually found in industrial complexs around the corner. The independent mechanics are all friends and there is a network of mechanics who do all work, body shops, electric, upholstery, anything you need at a much lower price.

1 of 1 people found this helpful.

Hi Sonoma beach! Could you give me contact info for this independent Mercedes mechanic, please? Will definitely go to him and have my clk 320 fixed. Problem with softtop not going up or down. Also, electronic key doesn't work all the time. Thanks. Ernie

Your Answer


Looking for a Used CLK-Class in your area?

CarGurus has 1,168 nationwide CLK-Class listings starting at $2,995.


Mercedes-Benz CLK-Class Experts

  • #1
    Francisco Gomez
  • #2
  • #3
View All

Related Models For Sale

Used Mercedes-Benz E-Class
537 Great Deals out of 21,739 listings starting at $1,999
Used Mercedes-Benz C-Class
759 Great Deals out of 26,139 listings starting at $1,995
Used Mercedes-Benz SL-Class
54 Great Deals out of 3,367 listings starting at $3,995
Used Mercedes-Benz SLK-Class
40 Great Deals out of 1,358 listings starting at $1,492
Used Mercedes-Benz S-Class
114 Great Deals out of 7,485 listings starting at $1,200
Used BMW 3 Series
1,141 Great Deals out of 34,045 listings starting at $1,209
Used Mercedes-Benz CL-Class
21 Great Deals out of 521 listings starting at $3,980
Used Chevrolet Corvette
114 Great Deals out of 16,238 listings starting at $3,995
Used BMW 7 Series
118 Great Deals out of 5,227 listings starting at $2,995
Used BMW 5 Series
487 Great Deals out of 16,407 listings starting at $995
Used Mercedes-Benz M-Class
324 Great Deals out of 6,331 listings starting at $2,900
Used Ford Mustang
347 Great Deals out of 41,847 listings starting at $1,488

Used Cars For Sale

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.