STRANDED IN MEXICO - PARTS SOLUTION PLEASE!

Asked by Aug 15, 2014 at 12:26 PM about the 2004 Toyota RAV4 Base

Question type: Maintenance & Repair

We are stranded in Mexico and looking for parts - any assistance is appreciated!

We were planning to drive back to our home city of Vancouver, Canada (8,000 Km drive) after already driving here in Merida, Yucatan, Mexico (Tip of

Gulf of Mexico).

Before our planned return we had completely serviced our 2004 Toyota Rav4, as the drive is a long.

A noise was heard once you reach 42 Km/hour and above.  We ruled out CV Joints, Universal Joints and Wheel Bearings and came to the Mechanics

discovery that it IS the "Transfer Case" & the "Rear Differential".....though I can't imagine they would both go at the same time??

Here is our massive dilemna:

a) Our car was bought new in Vancouver, Canada.
b) Mexico does not carry or has ever carried the same specification of part/s and have NONE in Mexico for our year/make/model
c) Our car is not drivable
d) The only available new part/s replacement is sitting at the TOYOTA Motor Sales Warehouse.
e) As a NONE dealer, we cannot buy direct from the warehouse
f) We can order the part/s from a dealer in Texas (the closest location to us) but they do not accept credit cards over the phone
g) Even if we can make arrangements to purchase the parts and have them shipped to the dealer, we will have to arrange or ar  Courier company and a

Broker to ship it to us or the dealer here
h) Before it would even reach us, it would most likely sit in Mexico's Customs from 1 - 6 months.
i) We would have to also pay Customs a 30 - 40% fee on the full cost of the parts and we are not even certain if the parts would be complete as

they would most likely take it apart to ensure there is nothing being "Smuggled" in the case
j) All of the above would total nearly $7,000 and who knows how long to make this all happen.

Where we are located in Mexico, does not have any truly "Certified" Power Train mechanics whereby we can get a 2nd opinion or simply have the gears

& parts looked at inside in the event it is simply a "Need for new bearings" or something along those lines.

ANY thoughts, ideas, suggestions are greatly appreciated.

3 Answers

217,365

How much to have your Toyota towed or shipped back across the US border to Texas and you get a rental and have it repaired?

1 out of 1 people think this is helpful.

That may just be an option, one that we have not considered, but the main issue is that the drive takes 3 days and we are transporting out 2 large dogs with us....but great idea. It's one we'll explore.

Steve Yo tengo un negocio en Dallas Tx y trabajamos solo transmisiones automaticas. Tenemos sucursal el El paso Tx frontera con Cd Juarez mexico. Esporadicamente enviamos refacciones a mexico. Si te sirve mi tel 214-334-9451

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