The display from my radio is "SAFE." How do I find the code to remove the SAFE mode?

samuelG
100

Asked by Nov 21, 2012 at 10:07 PM about the 1997 Audi A4 1.8T

Question type: General

The radio will not operate in the SAFE mode. Please help

9 Answers

samuelG
100

Thank you for contacting the Audi Customer Experience Center regarding the radio code for you 1997 A4. Please accept this written reply. In order to remove the vehicles radio from SAFE mode, you will need to enter the correct radio code. We are able to provide you with the code however in order to do so we will need the VIN as well as the AUZ number which is a 14 character alphanumeric number stamped on the radio housing. The radio will need to be removed from the vehicle in order to view this number. The number will always begin with AUZ followed by 11 other numbers and letters. Once you have this information you can contact us directly to obtain the radio code. If you are unable to retrieve the AUZ number you will need to inquire with your local Audi dealer as they will have the means to obtain the code using special equipment in the service department. I can be reached at the Audi Customer Experience Center at 877-615-2834 Monday – Sunday 8AM to 11PM Eastern Standard Time once you have the required information. If I am not available at the time of your call, simply provide the reference number listed above to any of my peers so that they can assist you directly. Thank you for allowing us the opportunity to assist you.

10 out of 10 people think this is helpful.
kacique_27
170

The display from my radio is "daré" how do i find the code to remuve the safe mode?

6 out of 6 people think this is helpful.
kacique_27
170

The car is a Audi a4 1.8 1999

11 out of 11 people think this is helpful.
sers
180

I lost may safe code audi a4 2001

10 out of 10 people think this is helpful.
sers
180

may serial namber AUZ2Z3C1473107 audi a4 2001 petrol

8 out of 8 people think this is helpful.
srki
70

May serial namber AUZ1Z2X6746519 audi a4 Num 7648245380

7 out of 7 people think this is helpful.
donaldknight
80

Hi mark I have a problem getting my radio code took it to main Audi dealer in plymouth told me I had to pay £75 when in the book it says clearly this service is free can you help me the radio number is AUZ2Z3C1035946 And the vin number is WAUZZZ8L4A071391

8 out of 8 people think this is helpful.
Lilajoel
140

Hi mark , need some help !! Bought a 2001 audi4 allroad ,changed the batterie and the radio went to safe mode .I was wondering if you could help me ? Already have the radio number ...

14 out of 14 people think this is helpful.
bglowecki
20

I called the Audi Customer Experience Center at 877-615-2834, provided the VIN and AUZ of a head unit I had purchased online to replace the original and they provided me with the 4 digit code in about 5 minutes, free of charge. Thank you for the forum and thank you Audi CS for the service.

2 out of 2 people think this is helpful.

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