how much does car guru really know about the cars you are advertising? Two eeks ago I bout an lexus gx 370 from Hoffman auto group in Sacramento. within the next day it we took it to a machanic and


Asked by Aug 26, 2016 at 12:16 PM about the 2004 Lexus GX 470 4WD

Question type: General

because the breaks were bad and had to be replaced.  The car was also shaking like an earthquake and the mechanic we were told to take it to their mechanic who told us that the suspension was bad and will cost us about $1,500 or he could do a conversion for five hundred,  He then refused to work with us because Hoffman was not going to pay for it,  We towed it to TOS repair shop and it cost us $1,400.  and were told that it needed more sensors that would cost another $1,300, I called  Hoffman but they would not talk to me at the time and promised to call me back,.  That was this las Tuesday.  Today is Friday and still no call back.  The point is this care was way over priced, considering the condition it in.  If you company just does paper evaluation it is kind of misleading to consumers who think that they are getting a good deal contrary to the truth  What can you or I do about this?  I inow it says AS IS but not as it is not running and unsafe.

2 Answers

Tom Demyan

Sorry you had a bad experience. But everything from the ad to condition and pricing is taken care of by the car dealers or sellers. Cargurus is just a listing site, and price evaluations are done by comparison to other ads and resources. It's up to you the consumer to research a vehicle that you are interested in. I always tell individuals, when buying a used car to have an independent mechanic look the vehicle over before purchase to know exactly what you are buying unless you trust the dealership or seller. ....

Bob Beaman

This is a perfect example of why to get a vehicle checked out by a 3rd party before buying it. I wonder if you even test drove it. CarGurus only lists cars for sale. CarGurus does not have any idea as to condition of those vehicles it lists.

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