Lift gate will not unlock

Asked by Nov 08, 2016 at 04:56 PM about the 2001 Jeep Grand Cherokee Laredo 4WD

Question type: Maintenance & Repair

My liftgate suddenly stopped opening.
After a month or so of this  
inconvenience  (because this model has
NO key opening in the back!) I finally
crawled over the back seat into the cargo
area and removed the small access panel
to what  I suspected was the latch
mechanism control. I flipped the latch in
some direction, crawled back out through
the rear passenger door and was able to
open the liftgate. The gate however re-
locks when I lock the car and I can't open
it unless I want to crawl back into the
cargo area. NOT! I hear a mechanism
"grinding" back there when I lock/unlock
the doors. Sounds like plastic gears
grinding. Can anyone tell me what's going
on? Is it an electrical problem or a
mechanism problem? and how do I fix it?
Really tired of loading the dogs through
the backseat and they're going to ruin my
upholstery! Thanks for your help!

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